Technology is mobile with time, even most critical operations are being carried out through mobile apps. Taking this into consideration, FyNSiS SoftLabs have launched mobile CRM application FyNCRM. Creators of FyNCRM were searching for a solution that helps in better access, management, and real time syncing, their only solution was to develop Mobile CRM App on SuiteCRM.
FyNCRM Mobile CRM helps businesses and there field team to easily create, maintain and track CRM data from anywhere. In other words, it will benefit any business activity that involves customers. FyNCRM Mobile is especially beneficial to businesses that are field intensive, thereby enabling the user to access and update data on the go.
Many CRM systems are accessible only through computers or laptops, FyNCRM is a step ahead. It has easy install just like any other apps from Google Play Store. (Currently, FyNCRM is only for Android)
The main feature that makes FyNCRM Mobile unique is evident from its name itself. “It is CRM on Mobile”.. App will increase the speed of sales process and boosts the productivity but that is not all. . It has a interface that is user friendly, an intuitive home page and overall feature navigation which does not require intense user training or guide. FyNCRM app plays a very important role in customer management. The best thing is, it works on the go both in offline and online as per the roadmap which helps cases, leads & opportunities tracking from anywhere.
FyNCRM Mobile is integrated with Google Maps, which helps field representatives to navigate to customer location easily with faster direction.
These are just the main features available, but there are tons to add on. Though most CRMs have their own disadvantages, one of the major ones is limited access or performance and connectivity. FyNCRM Mobile totally eradicates it. CRM Data is accessible in a flash with the help of the Quick Search feature. Searching for something from CRM is as easy as searching in Google. The first few characters need to be entered, and the suggestions come along.
Keeping track on calls/meetings schedule is an arduous task, especially when the representative is travelling. Even though the person would have a laptop, opening it, logging in, and accessing his schedule would take time but with FyNCRM, it just takes a touch. Schedules can be altered and updated on the go, and this will also reduce reps stress level, thereby helping him to concentrate better on productive conversations.
With big data and other new technical improvements entering the IT scene, it is essential that all business activities are processed fast. FyNCRM provides Real Time Collaboration thereby directly connects users directly to CRM server to time and efforts to ensure hassle free operations.
While you are accessing the contacts you have call buttons to initiate the call directly from the mobile app and call log automatically stored for future reference not just the calls even SMS from same contact view screen.
Though there could be internet messaging and other systems, but the conventional SMS (Short Messaging Service) is handy at all times. Keeping this in mind, FyNCRM Mobile also comes with SMS integration, where the user can send SMS through a single touch and SMS history is archived in CRM which means all official interactions via SMS channel is also stored in CRM for future reference
When uploading a photo to social networks is possible using a mobile phone, why can’t it be done to CRMs? FyNCRM helps users to do that as well. Images can be easily clicked, uploaded, and associated with the contacts in seconds. But it is not limited to images. Any supportable file format can also be attached in documents module.
FyNCRM gives the user the privilege of accessing the Legacy and Side Car Modules. Given that FyNCRM is just a mobile app these is something spectacular.
In case of dealing with sales in remote areas where access to the internet is very limited, mobile applications which are dependent on the internet might not useful but FyNCRM works both online and offline. It syncs data automatically when you are online, thereby making use of the internet whenever available.
FyNCRM has so much to its credit for now so download the app from Google Play and take advantage of full features, but don’t forget there is a lot more to come in the next versions. The FyNSiS R&D team is working in background to make Mobile CRM better with exciting features which sales and field engineers would dream to have CRM solutions.
For now, FyNCRM is one step ahead of the conventional CRMs, and that is a feat in itself. But this is just the beginning. There is more to come.