• Noble Systems to Host 2015 Select Noble Users Group APAC Conference to Introduce New Contact Technologies and Strategies;
• Global contact centre technology leader presents 4th annual Asia-Pacific users group event.
Noble Systems Corporation, a global leader in unified contact centre technology solutions, will host its 2015 Select Noble Users Group (SNUG) APAC Conference in Queensland, Australia on 20-21 May. The theme of this year’s event is “Powering Your Business”, referencing how the company’s unified platform and technology solutions equip users with the ability to engage more customers, build stronger relationships, and make the most of every contact.
Ashley Clayton, General Manager of Noble Systems Australia, said,“The hallmarks of today’s contact centre operations are improving the customer experience and managing compliance. Our clients attend the SNUG conferences to discover how they can leverage Noble technologies to meet these challenges. From our educational sessions, interactive workshops, and networking events, they share experiences, learn from product experts, and gain actionable knowledge that they can apply in their centres, creating more effective strategies for maximising every contact opportunity whilst complying with regulations.”
SNUG APAC 2015 will feature presentations and responsive forums with numerous industry specialists, including a keynote address from General Charles Campbell of Afterburner, the global leader in Flawless Execution. Attendees will experience dynamic workshops on the company’s solutions for unified communications, analytics, and workforce optimisation, as well as user case studies and best practices for customer engagement. The conference is designed to empower Noble technology users with actionable knowledge to make their operations faster and smarter, reduce costs, and optimise results. Learn more on the SNUG 2015 APAC Conference website.
About Noble Systems
Noble Systems Corporation (noblesystems.com) is a global leader in the customer communications industry, providing innovative solutions for Unified Communications, Business Process Management and Analytics. Tens of thousands of agents at 4,000+ client installations worldwide use Noble platforms to manage millions of customer contacts each day. Noble offers a unified suite of multi-channel inbound, outbound and blended contact processing, strategy planning, and resource management tools for companies of all sizes. Our premise, cloud and innovative premise/cloud hybrid platforms include ACD, predictive dialling, blended processing, recording and monitoring, IVR, messaging, interaction analytics and workforce management.