• Alaska USA Federal Credit Union selected FIS for EFT processing and card production.
• The deal includes debit card processing, ATM driving, fraud management services and NYCE Network access.
• Alaska USA selected FIS for the breadth of its payments services along with its leadership position in the payments industry.
The opportunity to expand payment and mobile services to customers and gain access to leading-edge payments technology led Alaska USA Federal Credit Union to select FIS™, a global leader in banking and payments technology as well as consulting and outsourcing solutions, as its partner for several strategic payment initiatives, including EMV adoption and better leveraging customer data to increase the effectiveness of its customer touch points through analytic reporting.
A top-20 credit union, serving more than 525,000 members, Alaska USA selected FIS for its leadership in EMV migration, particularly its proven ability to lead large-scale EMV conversions.
“Alaska USA was looking to gain operational efficiencies,” said Bruce Lowthers, EVP, North American Retail Payments, FIS. “Coupled with the quality of customer service it had received in the past, it was confident FIS could help it further serve its members now, and as it grows over time.”
“We focus on consistently providing our members with an exceptional service experience,” said Brian E. Wolf, executive director of Retail Financial Services, Alaska USA Federal Credit Union. “The breadth of FIS’ leading-edge capabilities offered us the kind of modern payments services that our members are looking for.”
The new deal includes EMV card personalization, debit card processing, ATM driving, fraud management services, and NYCE Network access; all while extending the bank’s existing credit card processing relationship provided by Card Services for Credit Unions (CSCU). Alaska USA also extended its relationship using FIS’ ScoreCard Rewards loyalty program, giving it the ability to drive card usage and improve member service by offering industry leading travel and merchandise rewards.
About Alaska USA
Alaska USA Federal Credit Union is a not-for-profit, member-owned financial services cooperative that provides a wide variety of financial services. Established in 1948, Alaska USA has more than $5.8 billion in assets and branches in Alaska, Arizona, California, and Washington and serves members in all 50 states and around the world.
Card Services for Credit Unions (CSCU) was founded in 1989, when 455 credit unions, with just over 1.3 million accounts, united to establish a card processing association dedicated to meeting the growing and unique needs of credit unions. Today, with more than 3,200 member credit unions representing more than 12 million Visa and MasterCard accounts, CSCU is the nation's largest credit and debit card processing association exclusively for credit unions.
FIS (fisglobal.com) is a global leader in banking and payments technology as well as consulting and outsourcing solutions. With a long history deeply rooted in the financial services sector, FIS serves more than 14,000 institutions in over 130 countries. Headquartered in Jacksonville, Fla., FIS employs more than 40,000 people worldwide and holds leadership positions in payment processing and banking solutions. Providing software, services and outsourcing of the technology that drives financial institutions, FIS is 426 on the Fortune 500 and is a member of Standard & Poor’s 500® Index.
This press release may contain statements, estimates or projections that constitute “forward-looking statements” pursuant to the safe harbor provisions of the U.S. federal securities laws. Generally, the words “believe,” “expect,” “intend,” “estimate,” “anticipate,” “project,” “will” and similar expressions identify forward-looking statements, which generally are not historical in nature. Forward-looking statements are subject to certain risks and uncertainties that could cause actual results to differ materially from FIS’s historical experience and our present expectations or projections. These risks include, but are not limited to, changes in general economic, business and political conditions, developmental and conversion delays or disruptions inherent with new software products and technology, and risks of reduction in revenue from the elimination of existing and potential customers due to consolidation in or new laws or regulations affecting the banking, retail and financial services industries, changes in the growth rates of the markets for our solutions, and other risks detailed in our filings with the Securities and Exchange Commission (SEC), including the “Risk Factors” section of our Annual Report on Form 10-K for the year ended December 31, 2014, and subsequent SEC filings. You should not place undue reliance on forward-looking statements, which speak only as of the date they are made. FIS undertakes no obligation to publicly update or revise any forward-looking statements.