IUG 2015, the 23rd annual Innovative Users Group (IUG) Conference, has convened in Minneapolis, MN. Over 1,000 attendees, which include users of all the company’s major technology platforms (Sierra Library Services Platform, Polaris ILS, Virtua, and Vital), will participate in over 180 program sessions presented by their colleagues and Innovative staff. IUG members will discuss best practices for using Innovative's products, report on creative and unique implementations of technology, and contribute to the organization’s thought leadership and knowledge base. Innovative's presence includes 60 staff members from the Executive Team, Support and Services, Product Development, Product Management, Library Relations Management, Sales, and Marketing.
The opening session featured a panel discussion by several members of Innovative’s executive ranks. Moderated by Bill Schickling, SVP of Global Sales for Innovative, the panel included Jodi Bellinger, Vice President of Customer Support; Kim Massana, CEO; and Leif Pedersen, SVP of Product Management, R&D, and Marketing. IUG Chair Kristen Costello and Vice-Chair Eeva Stierwalt took the podium to provide an organization and conference overview. Innovative also announced the winners of the 2015 Crystal Awards. A Crystal Award is a special recognition given to those attending their 15th IUG conference. The 2015 honorees are:
• Deborah Benrubi, University of San Francisco, Gleeson Library | Geschke Center (CA)
• Kristen Costello, University of Nevada, Las Vegas (NV)
• Kathy Halloran, Jefferson County Public Library (CO)
• Dave Haslett, St. Joseph County Public Library (IN)
• Richard Jackson, Huntington Library (CA)
• Doug Kariel, Athabasca University Library (Alberta, Canada)
• Mike McGuire, Colby College (ME)
• Amy Moberly, California Western School of Law (CA)
• Mary Alice Peeling, Widener University Law Library (PA)
• Martha Rice Sanders, HELIN Library Consortium (RI)
• Kathy Setter, Indianhead Federated Library System (WI)
• Mary Paige Smith, Nova Southeastern University Law Library (FL)
• Ruth Souto, HELIN Library Consortium (RI)
• Mary Strouse, Catholic University of America, DuFour Law Library (DC)
• Andrea Tomlinson, Chemical Heritage Foundation, Othmer Library of Chemical History (PA)
The Open Library Experience & Open Library Stack
At IUG, Innovative also announced its vision for how libraries will meet the challenges ahead: the Open Library Experience (OLX). While the right technology is important and necessary, the overarching focus is on achieving successful experiences for users each time they interact with the library. Our vision is for every user to say: "My library experiences not only match my needs but exceed my expectations."
During the opening session, Pedersen announced the launch of the Open Library Stack, Innovative’s new multi-tenant, cloud-based infrastructure. Open, secure, and extensible, the OLS will accommodate new data sources and capabilities. Implemented to support on-demand delivery of mobile and Web-based applications including Innovative’s newly launched Mobile Worklists product, the OLS provides seamless user experiences across a variety of devices. The Open Library Stack is bringing the Open Library Experience into reality.
About the IUG
The Innovative Users Group (IUG) was formally organized in 1991 as an international organization of member libraries that use Innovative's integrated library software products. The organization is independent from Innovative, and is led by the Steering Committee whose members are elected by the general membership. All members of the Steering Committee volunteer their services to the organization. In addition to archiving members’ conference presentation materials, the IUG maintains a website (innovativeusers.org) that also includes an Online Clearinghouse of member-developed resources including tutorials, scripts, training documents, and promotional materials. These resources represent a level of customer involvement and support unmatched in the library technology arena.
Innovative (iii.com) is dedicated to providing leading technology solutions and services that empower libraries and enrich their users worldwide. Innovative offers one of the broadest and most complete portfolios of library automation products on the market today. Headquartered in Emeryville, California, Innovative serves thousands of libraries in 66 countries and has offices around the world.