The North Central Texas Council of Governments (NCTCOG), a voluntary association created by and for local governments to assist in planning for common needs and coordinating resources, has selected Ciber®, a global IT consulting company, to provide IT shared services for Infor ERP systems. As a strategic partner for NCTCOG, Ciber will bring a breadth of services including Infor user help desk support, technical support for networks, application administration and support, license management, and data center and hosting services. “We are pleased to support NCTCOG’s commitment to strengthen the power of local governments in Texas with shared services that drive efficiency for its members,” said Chief Executive Officer of Ciber, Michael Boustridge.
“Ciber was chosen based on their response to a request for proposals that provided evidence of strong technical expertise for support of Infor products, exceptional customer references and a highly secure and highly available hosting platform” said Tim Barbee, chief information officer for NCTCOG. “We will draw on Ciber’s ability to cost-effectively support Infor’s solutions to help make the NCTCOG ERP Shared Services offering attractive to government entities.”
Ciber will be responsible for administration of NCTCOG’s Infor environment and applications. Ciber will oversee and manage in-scope applications continuously, manage patch installation and other maintenance, and proactively monitor the system to prevent performance issues. The consulting company will also take charge of system security. Ciber’s Infrastructure as a Service partner, VAZATA, based in Plano, TX, will provide the infrastructure support for cloud-based hosting.
The NCTCOG shared services model with Ciber support will initially support local member government entities, such as city of Arlington and city of Carrollton, with a pledge to support NCTCOG in offering shared services benefits to other member governments hoping to share their application cost burdens and gain long-term savings.
About Ciber, Inc.
Ciber (ciber.com) is a global IT consulting company with some 6,500 consultants in North America, Europe and Asia/Pacific, and approximately $1 billion in annual business. Ciber partners with organizations to develop technology strategies and solutions that deliver tangible business value. Founded in 1974, the company trades on the New York Stock Exchange.
VAZATA (vazata.com) is an Infrastructure-as-a-Service (IaaS) provider serving Global 1000 businesses, U.S. Federal Government Agencies and Mid-Market Enterprises. The company provides highly secure, stable, and scalable technology solutions that meet the challenges of its global customers using a proprietary cloud architecture called vStructure™.
Infor (infor.com) is fundamentally changing the way information is published and consumed in the enterprise, helping 73,000 customers in more than 200 countries and territories improve operations, drive growth, and quickly adapt to changes in business demands. Infor offers deep industry-specific applications and suites, engineered for speed, and with an innovative user experience design that is simple, transparent, and elegant. Infor provides flexible deployment options that give customers a choice to run their businesses in the cloud, on-premises, or both.
Ciber is a trademark of Ciber, Inc. and/or its affiliates. Infor is a trademark of Infor and/or its affiliates. All other product and service names mentioned are the trademarks of their respective companies.