From cloud services, to mobility, to security and business continuity the list is long when it comes to trends that will consume the attention of IT teams in 2015 and beyond. A recent survey conducted by the National Association of State Chief Information Officers (NASCIO) places all of these initiatives and more on its list of the Top Ten CIO Priorities for 2015.
At a time of constant change and juggling priorities for IT teams, Applied Voice & Speech Technologies, Inc. (AVST) is answering the call for reliability and growth when it comes to enterprises transforming their communications infrastructure for the future. In support of this mission, today AVST debuts CX-E 8.6, the latest release of its Unified Communications (UC) platform. Featuring industry leading scalability, CX-E 8.6 supports more than 10 million calls per month to meet the growing call processing needs of the largest enterprises in the world.
"We invested over the years in aligning CX-E with the biggest industry trends and IT priorities," said Tom Minifie, AVST Chief Technology Officer. "That investment has paid off with our latest version addressing the needs of our customers who have business continuity and large capacity requirements and need a platform that supports public, private and hybrid cloud deployments. One of our largest healthcare customers is now fielding nearly two million calls a month, and we are pleased to offer them the ability to increase their call capacity."
The CX-E 8.6 release brings the best in scalability and the following new features:
• Expanded Scalability Up to 750 ports on a single system
• Call Center TeamQ™ provides a cost-effective informal call center solution
• Certification of VMware® vMotion®, high availability and fault tolerance
• Departmental Automated Attendant
• Microsoft® Lync integration enhancements
• GENBAND CS2100 integration
• RightFax® 10.6 support
• RightFax Connect to use cloud-based telephony with on-premises RightFax servers
• IBM® Notes 9.0 support
• IPv6 Support for the latest version of the Internet Protocol
• Speech Recognition for European Spanish, European French and Swedish.
"AVST has leveraged expertise garnered through its 30+ years of supporting massive installations. CX-E's scalability and resiliency are unmatched in this industry," said Dave Michels, industry analyst and President of TalkingPointz. "The company remains steadfast in its commitment to provide a UC platform that can support the growth and evolution of businesses of all sizes, from small organizations to large multinationals, hospitals, universities and government agencies, as they move into the future."
CX-E and CX-S 8.6 are now available through AVST's established reseller channels worldwide. For more information about AVST's products, please visit the company website.
With more than 30 years of continuous innovation, Applied Voice & Speech Technologies, Inc. (AVST) is a trusted developer of software-based Unified Communications (UC) solutions for businesses of all sizes.
Our passion is to develop communications solutions that transform the productivity of individuals, teams and businesses while leveraging the value of their existing and evolving IT infrastructure.
Thousands of businesses worldwide rely on AVST to meet their “mission-critical” communications requirements today, align their business with key trends and, with the world-class interoperability of AVST’s UC solutions, provide a bridge to their digital future.
Headquartered in Orange County, California, AVST (avst.com) maintains facilities in Seattle, Washington, Victoria B.C., Canada and the United Kingdom and has remote sales offices throughout the United States. AVST's UC solutions are sold and supported worldwide by an extensive network of resellers and OEM partners.