Verint® Systems, Inc. today announced that it has received the “2014 Asia Pacific Market Share Leadership Award” from Frost & Sullivan. This marks the seventh consecutive year that Verint has received this distinction in the Call Monitoring Systems category from the global analyst and consultancy firm, underscoring its innovation, growth, strong partner ecosystem, and ability to help customers achieve their business goals through the use of proven quality monitoring and customer engagement optimization solutions.
Each year, Frost & Sullivan follows a rigorous measurement-based methodology to select its award recipients. The evaluation criteria takes into consideration a company’s market share, revenue growth, strategic and profitable partnerships/alliances, market reach and presence, and innovation and product integration.
“With its customer engagement optimization solutions, Verint has positioned itself well to meet the growing demand for applications that help organizations increase their productivity and efficiency, and build more loyal customers,” comments Krishna Baidya, research manager, Frost & Sullivan Asia Pacific ICT Practice.
Baidya adds,“Leveraging its strong portfolio, extended market access via OEM relationships, and increased enterprise touch points, the company’s consultative engagement model has positioned itself as a trusted partner gaining it further inroads in key markets across focused verticals. Capturing the largest market share in an increasingly competitive market, Verint has maintained its leadership position in the segment for the longest period. Such performance is a testament to its solution excellence and ability to execute its growth strategy.”
“We’re delighted to have been recognized several times this year by Frost & Sullivan. This call monitoring leadership honor further reinforces our strength in this category and our success in driving customer engagement,” says Ady Meretz, president, Verint Systems, Asia Pacific Ltd. “Additionally, with the acquisition of KANA® Software earlier this year, our customers have the ability to make customer engagement consistent, contextual and personalized, all while driving revenue performance. As a seven-year recipient of this award, this honor reinforces our focus and commitment to delivering Actionable Intelligence® solutions that shape customer experiences and power business performance.”
About Frost & Sullivan
Frost & Sullivan, the Growth Partnership Company, works in collaboration with clients to leverage visionary innovation that addresses the global challenges and related growth opportunities that will make or break today's market participants. For more than 50 years, we have been developing growth strategies for the global 1000, emerging businesses, the public sector and the investment community. Is your organization prepared for the next profound wave of industry convergence, disruptive technologies, increasing competitive intensity, Mega Trends, breakthrough best practices, changing customer dynamics and emerging economies? Contact us to start a discussion.
About Verint Systems, Inc.
Verint® (verint.com) is a global leader in Actionable Intelligence® solutions. Actionable Intelligence is a necessity in a dynamic world of massive information growth because it empowers organizations with crucial insights and enables decision makers to anticipate, respond and take action. Verint Actionable Intelligence solutions help organizations address three important challenges: customer engagement optimization; security intelligence; and fraud, risk and compliance. Today, more than 10,000 organizations in over 180 countries, including over 80 percent of the Fortune 100, use Verint solutions to improve enterprise performance and make the world a safer place.
This press release contains forward-looking statements, including statements regarding expectations, predictions, views, opportunities, plans, strategies, beliefs, and statements of similar effect relating to Verint Systems Inc. These forward-looking statements are not guarantees of future performance and they are based on management's expectations that involve a number of risks and uncertainties, any of which could cause actual results to differ materially from those expressed in or implied by the forward-looking statements. For a detailed discussion of these risk factors, see our Annual Report on Form 10-K for the fiscal year ended January 31, 2014 and our Quarterly Report on Form 10-Q for the quarter ended October 31, 2014 and other filings we make with the SEC. The forward-looking statements contained in this press release are made as of the date of this press release and, except as required by law, the Company assumes no obligation to update or revise them or to provide reasons why actual results may differ.
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