Noble Systems Corporation a global leader in contact center technology solutions, today announced the dates of its 2015 Select Noble Users Group (SNUG) Conference series. The theme of the 2015 events is “Powering Your Business”, a reference to how the company’s unified platform and technology solutions help its customers face complex business challenges to build more effective strategies, streamline processes, and reduce costs.
Noble Systems hosts the SNUG Conferences in three regions, including the Americas, APAC and EMEA. The 2015 conference dates and locations are: Americas April 29-May 1, Westin Peachtree Plaza in Atlanta, Georgia; APAC 20-21 May, QT Gold Coast Resort, in Queensland, Australia; EMEA 17-18 June, The Midland Hotel in Manchester, UK.
“Improving the customer experience and managing compliance are the hallmarks of today’s contact center operations,” says James K. Noble, President and CEO of Noble Systems. “The SNUG conferences help our clients discover how they can leverage the Noble technologies to meet these challenges. Our educational sessions, interactive workshops, and networking events create an environment for sharing their successes and learning from product experts. They gain actionable knowledge that they can apply in their centers, creating more effective strategies for maximizing every contact opportunity while complying with regulations.”
Key areas of focus at SNUG 2015 will include updates and training on the company’s solutions for unified communications, analytics, and business process management, as well as compliance updates, user case studies and panels, best practices, and interactive forums. The SNUG conferences combine business experts, industry leaders and product specialists in an environment that promotes knowledge sharing to help users work faster and smarter, lower costs, and optimize results. Learn more on the SNUG 2015 Conference website.
About Noble Systems
Noble Systems Corporation (noblesystems.com) is a global leader in unified contact center technology solutions, providing innovative products since 1989. Every day, millions of customer contacts are made by agents at 4,000+ client installations worldwide using the award-winning Noble platforms for inbound, outbound and blended communications. The scalable, integrated Noble solutions include advanced ACD and predictive dialing; unified contact processing; and integrated IVR, recording, messaging, quality/monitoring systems, scripting, workforce optimization, real-time reporting and management, and analytics and decisioning tools. Based in Atlanta, GA, Noble Systems was the first vendor to offer an open, scalable, fully-distributed platform.