TurnTo Networks, known for the top-performing Community Q&A solution that helps brands and retailers provide shoppers with human-powered answers, announces the availability of Product Ratings & Reviews. Now, stores and brands can get both Active Outreach™powered Q&A and enterprise-grade Ratings & Reviews from a single vendor.
TurnTo Ratings & Reviews is state-of-the-art, providing fully responsive design, a customizable look and feel, in-line SEO, multiple rating dimensions (such as fit sliders), user profiles, syndication, the Google product ratings feed, built-in review request emails, advanced content reporting, true single sign-on, the most powerful content filters available, and the scalability to handle multi-million SKU catalogs. Plus, TurnTo Ratings & Reviews is beautifully integrated with TurnTo Q&A, increasing both the usefulness of a store’s user-generated content and the quantity produced.
Switching to TurnTo Ratings & Reviews is straightforward; even advanced integrations take less than a month, with all existing content carried over.
“We wanted to switch to TurnTo for their advanced Community Q&A for over a year, but we didn’t want to increase the number of vendors we work with”, said Kevin Ertell, SVP, Digital at Sur La Table. “So when TurnTo introduced Ratings & Reviews, it was an easy choice. We went from contract to live with both reviews and Q&A in 3 weeks, including porting over all our existing content. Both TurnTo’s technology and their team have been outstanding.”
“The demand for us to provide a Ratings & Reviews product has been huge,” said George Eberstadt, TurnTo CEO. “Some stores are looking for a fresh alternative to the existing reviews vendors. Others want our best-of-breed Q&A along with the simplicity of an integrated UGC suite. TurnTo Ratings and Reviews satisfies both.”
About TurnTo Networks
TurnTo (TurnToNetworks.com) provides the top-performing Community Q&A system, along with state-of-the-art Ratings & Reviews. With the most powerful engine for delivering answers from real product owners, store staff, brand reps, fan-sourced experts, and a store’s help center, TurnTo ensures the full range of shopper questions get great answers fast. Leading brands and retailers, including Saks, Sur La Table, L’Oreal USA, the Vitamin Shoppe, and Newegg use TurnTo’s tools (Q&A, Ratings & Reviews and Checkout Chatter) to improve conversion rates, increase customer satisfaction, and generate lots of unique content for SEO, while reducing call center inquiries and providing valuable insights.