The expanded partnership addresses growing market demand for a VoIP and Unified Communications solution that helps customers evolve to a SIP-based communication architecture that lowers the Total Cost of Ownership with a flexible, cost-effective server platform.
E-MetroTel’s UCX VoIP and UC portfolio of appliance servers and applications continue to gain significant market adoption and the expanded partnership with A1 Teletronics will serve as the cornerstone for rapid deployment of the latest UCX Release 4.5 across the Americas.
As an industry-leading independent distributor, A1 Teletronics is ideally positioned to offer Enterprise customers products and services that focus on solving their customer’s communication requirements for simple, secure business communication solutions and a smooth migration path to Unified Communications. With a dedicated team of experts certified on all UCX server and releases, full stocking and repair services, A1 Teletronics offers customers unmatched dedication to quality, service and support across the Americas.
“One of our core principles at A1 Teletronics is a dedication to service excellence that is built on a foundation of providing customers with the right products to meet their needs, exceptional service and total customer care. With the E-MetroTel portfolio, we have an incredible platform that delivers tremendous value in a compact, low-cost appliance server that helps Enterprise customers easily migrate to VoIP and Unified Communications at their own pace. The UCX solution is an innovative evergreen alternative to the more traditional total replacement approach that is much more costly and disruptive. Customer acceptance has been phenomenal and we are thrilled with our strategic partnership with E-MetroTel.” Patti Woods, President, A1 Teletronics, Inc.
E-MetroTel’s latest UCX release 4.5 delivers the flexibility and scalability Enterprise customers are looking for when migrating to a SIP communication platform. Supporting a pure IP model with SIP trunking or a mix of analog, digital and IP stations as well as TDM trunking options, the E-MetroTel UCX VoIP and UC platform makes transitioning to a SIP-based communication architecture quite economical. The ability to add UC applications without having to replace existing Nortel digital, IP and analog phones for example offers unmatched TCO advantage. Every UCX appliance server comes with a built-in suite of Unified Communication features including follow-me mobility, unified messaging, voice and video conferencing, call recording and reporting, contact center, IVR and more.
“Enterprise customers today are more than ever looking for business communications solutions that are tailored to meet their specific needs while offering an evolutionary evergreen migration path to next-generation SIP-based communication technology. The support for IP, traditional digital and analog technologies simultaneously with a built-in suite of UC applications right out of the box makes the UCX the perfect choice. UCX release 4.5 takes simplicity and flexibility to a whole new level with new functionality for direct call control of Nortel analog phones, improved user interface to simplify system provisioning, improved system redundancy, increased scalability to 5000 users, high redundancy UCX1000E server and more. We are delighted with our relationship with A1 Teletronics and look forward to strong market roll-out of the UCX solution portfolio.” Ardavan Nawaby, President and CEO, E-MetroTel.
E-MetroTel and A1 Teletronics invite customers and resellers to experience how the UCX can help make the move to VoIP and Unified Communications simple and cost-effective.
E-MetroTel (emetrotel.com) is privately held and headquartered in Dallas, Texas with offices in Canada, USA, Australia and the Czech Republic. E-MetroTel provides Unified Communications, Call Centre/IVR, custom applications products and services to businesses of all sizes. We specialize in Nortel and Avaya solutions and have expertise in all areas of Unified Communications, Contact Centre, IVR, Speech recognition, CTI, Workforce Management and CRM integration. Increasingly companies around the world are turning to E-MetroTel for better value, a higher level of support and knowledge than they have seen from traditional vendors.
About A1 Teletronics
Established in 1991, A1 Teletronics has developed into one of the nation's top providers of telecommunications and networking equipment and services. Our products include telecommunications equipment, routers and switches, conference phones, video conferencing equipment, SIP phones, headsets, security systems and much more. A1 continues to redefine independent distribution within the voice and data industry through an unmatched dedication to quality and service. We remain one of the only distributors in the industry to achieve and maintain ISO 9002 quality certification. In addition, A1's quality system is certified to the ISO 9001:2008 standard.