This week at the ACUTA 2014 Fall Seminar, Applied Voice & Speech Technologies, Inc. (AVST), a leading developer of software-based Unified Communications (UC) solutions, is addressing top communications trends impacting colleges and universities across the country. From mobility to security, to thriving in a digital era, AVST is sharing with ACUTA attendees what they need to know to succeed in this evolving landscape.
With millions of new mobile devices coming online every year, it’s a fact that a “digital industrial economy” has emerged. This high level of connectivity is resulting in an explosion of digital data and is enabling people to interact with technology in new ways. With people, businesses and things communicating, transacting and sharing data with each other, a new digital world has become a reality.
Aiding in the transition to a digital future is AVST. Leveraging its experience with over 1,100 educational institution implementations, AVST has developed its CX-E platform with a suite of UC applications that make its customers more connected and accessible. For example, AVST’s Atom™ acts as a 24/7 personal assistant that understands the context of any given individual's work situation. Through geo-awareness within the mobile client, or by sensing which Wi-Fi network is near, Atom syncs with a user's calendar and instant messaging presence status to optimize call routing. Atom's powerful, multilingual speech interface enables users to safely and efficiently complete tasks, while mobile or stationary, through simple speech commands such as: "Call John Smith," "Get new messages" or "Get my calendar for today."
According to Dave Michels, president of the consulting firm TalkingPointz,"Atom is a truly significant leap in UC communications. Atom picks up where consumer-class services like Siri leave off."
While designing Atom and other UC applications, AVST keeps security top of mind and understands that universities are faced with a daunting challenge to ensure that users, resources and environments are secure and protected. To that end, AVST’s UC applications offer a number of secure features including:
• Secure unified messaging restricts forwarding of voice messages marked private;
• Secure mobile client for iPhone® and Android™ information is stored on the AVST platform behind the firewall and not on mobile devices ensuring that data is safe while mobile workers are on the go;
• Mobile number protection protects caller identity when calls are transferred to personal mobile devices;
• Secure SIP/RTP for encrypted SIP-based communications.
“Human behavior has changed due to the proliferation of smart devices and today’s always-connected frame of mind,” said Denny Michael, Vice President of Marketing at AVST. “Our success over the last three decades is due to our unique ability to transition legacy and existing UC landscapes to the new digital world while considering security and ROI.”
AVST’s CX-E offers industry-leading interoperability that enables institutions to leverage their existing IT landscapes with key emerging UC technologies. The CX-E UC platform has been deployed at more than 1,100 educations institutions, including the top public and private universities in the United States. These institutions have come to rely on CX-E to deliver unified messaging, personal assistant, speech, mobile client, voicemail, automated attendant, IVR, call center, fax, notification, and other business process applications.
For nearly a decade, AVST has been a strong supporter of the Association for Information Communications Technology Professionals in Higher Education (ACUTA). The organization is an international non-profit educational association serving colleges and universities. Representing over 1,900 individuals at more than 600 institutions of higher education, with members ranging from small schools and community colleges to the 50 largest U.S. institutions, ACUTA's core purpose is to support higher education institutions in achieving optimal use of communications technologies. AVST is a corporate affiliate of ACUTA and has been acknowledged for its support of the organization's regional and national events.
With more than 30 years of continuous innovation, Applied Voice & Speech Technologies, Inc. (AVST.com) is a trusted developer of software-based Unified Communications (UC) solutions for businesses of all sizes.
Our passion is to develop communications solutions that transform the productivity of individuals, teams and businesses while leveraging the value of their existing and evolving IT infrastructure.
Thousands of businesses worldwide rely on AVST to meet their “mission-critical” communications requirements today, align their business with key trends and, with the world-class interoperability of AVST’s UC solutions, provide a bridge to their digital future.
Headquartered in Orange County, California, AVST maintains facilities in Seattle, Washington, Victoria B.C., Canada and the United Kingdom and has remote sales offices throughout the United States. AVST's UC solutions are sold and supported worldwide by an extensive network of resellers and OEM partners.