PRZOOM - /newswire/ -
Weston, FL, United States, 2014/09/30 - Golden Gate BPO is currently providing a broad range of technical support and customer care services via online chat support for this leading e-commerce retailer. It will also be phasing in phone and email support.
Golden Gate BPO Solutions, LLC Launches Chat Support on behalf of Market Leader of Digital Photo Products and Services
Today, Golden Gate BPO Solutions, LLC, a leading global customer management and Business Process Outsourcing (BPO) company, announced that it launched chat support services on behalf of the market leader of digital personalized photo products and services.
Golden Gate BPO is currently providing a broad range of technical support and customer care services via online chat support for this leading e-commerce retailer. It will also be phasing in phone and email support to become a complete multi-channel outsourced solution on behalf of its client.
“We have built our company and business model over the last 8+ years based on the core belief that boutique-style and high touch delivery can be accomplished globally and in a manner that is economically competitive for the Fortune 500, middle market and small business,” stated Stephen Ferber, Managing Partner at Golden Gate BPO Solutions, LLC. “This new client and business relationship brings so much satisfaction to us, serving as a reminder that large companies still see the value of differentiation through extraordinary customer care, and prefer our approach versus commodity level service delivery.”
About Golden Gate BPO Solutions:
Founded in 2006, Golden Gate BPO Solutions, LLC provides multi-channel contact center, customer engagement, call center outsourcing, and business process outsourcing services. Its customer engagement centers are located in the U.S., Dominican Republic, Belize, Mexico, Philippines, United Kingdom, and Ireland. Golden Gate BPO locations offer multilingual voice, email, web chat, social media, back-office, online help desk and automated support.