PRZOOM - /newswire/ -
Melbourne Southbank, Victoria, Australia, 2014/09/29 - Parcus Group, the supplier of product development training and consulting services today announced that it has signed an agreement with Dhiraagu, a leading telecom provider in Maldives to provide training services in product management.
This program, initiated by Parcus Group, was welcomed by Dhiraagu. The telecom market in Maldives is undergoing a transformation characterised by increased competition, lower service prices and rise in product innovation. To effectively differentiate, it is becoming increasingly important for carriers to improve their customer service quality as well as time-to-market speed of new product releases.
Parcus training offering combined with the product management decision support tools, provides an integrated set of market research, opportunity identification, business case development, product design and launch capability, that allow telecom personnel to perform their regular product development tasks at a new level of customer centricity, efficiency and productivity.
“Winning another leading national carrier contract this time with Dhiraagu in Maldives, proves the benefits of Parcus Group's telecom specific orientation, market based approach and its rich consulting experience. Dhiraagu is a total telecommunication services provider in Maldives with market share of approximately 80%. In collaboration with the Dhiraagu management team, Parcus Group will help improve the organisation's product development processes, and enable the delivery of more market competitive products while increasing staff productivity and skills at the same time” said Igor Glavanic, Managing Director of Parcus Group.
"This decision and the related order solidify our position in telecom product management market and demonstrate Parcus Group’s ability to provide very unique training solutions via a distinctive commercially developed and telecom qualified model. We are pleased to be collaborating with Dhiraagu in this undertaking, and we look forward to the additional benefit of being able to enjoy the natural beauty of the Maldives at the same time” added Mr. Glavanic
About Parcus Group
Founded in 2004, Parcus Group (parcusgroup.com) provides product development, service creation and product management training and consulting services for telecommunications and ICT businesses, to improve time-to-market delivery of new products and services, increase staff productivity and enhance competitiveness. Company serves customers globally.
Dhiraagu was formed in 1988 as the Maldives’ first telecommunication service provider. Since then, Dhiraagu business has been based on a commitment to providing innovative products and services and a philosophy that places high value on customer satisfaction. Dhiraagu offer a comprehensive range of mobile, fixed, broadband and data services. With over 350,000 customers, and employing 99% trained qualified Maldivians, company is present in 9 strategically located operating centres across the country and remains the largest telecommunications provider and the No. 1 brand in Maldives. Dhiraagu services it’s customers through the nation's largest retail and distribution network of 39 exclusive partners, 21 wholesale distributors, 58 non-exclusive partners and over 2,700 retailers across the country. The company provides the widest coverage in Maldives, which includes all of the country's 199 inhabited islands, all resort islands and all major industrial islands.