Perceptive Software, Inc., today announced International Medical Group® (IMG) as an ImageNow customer. The insurance provider selected ImageNow document imaging and workflow solution after an extensive search for specific integration capabilities. ImageNow® gives users the ability to seamlessly integrate document management functionality with any existing business application.
IMG offers quality insurance products to individuals, families and groups living and traveling internationally. For more than a decade, the company has delivered superior service and security to thousands of members in 150 countries. IMG receives claims from all over the world, and therefore, the forms are not always standard. It was important that IMG find an imaging solution that would allow it to work with non-standard and multi-lingual forms, and make them accessible through the company's proprietary business application.
"We have great confidence in ImageNow, the support we've received and the implementation process," said Richard Heilbrunn, Director of Operations for IMG. "We’re initiating ImageNow use in our claims department, where it will help us address Health Insurance Portability and Accountability Act (HIPAA) privacy requirements. Then we’ll rollout to underwriters and certificate holders services and, eventually, all other departments, With ImageNow, we have the ability to create a complete, electronic record for every individual customer, including their original application and all claims history."
ImageNow is Perceptive Software’s flagship document imaging, management and workflow software solution that integrates with any host application to simplify business processes and provide integrated access to digital versions of relevant documents at the point of need.