Based on its recent analysis of the application-aware network performance monitoring (AANPM) solutions market, Frost & Sullivan recognizes Fluke Networks with the 2014 Global Frost & Sullivan Award for New Product Innovation Leadership for Visual TruView™, the company's flagship integrated performance monitoring and troubleshooting solution. Designed with best-in-class features and comprehensive customer satisfaction attributes, Visual TruView is deployed across a wide strata of users, including retail, manufacturing, healthcare and financial services.
With Visual TruView™, the company has addressed end-user challenges pertaining to wireless local area network (WLAN) security, mobility, unified communications, and data centers. This solution can precisely identify network issues with VoIP and application transactions.
"Visual TruView™ compiles the most important performance data sources such as packet, transaction, NetFlow/IPFIX and SNMP, and presents analysis in a time-correlated single dashboard," said Frost & Sullivan Research Associate Rohan Thomas. "Not only does this view help IT teams see how well the infrastructure is transporting applications, but also enables them to understand how each application is performing within the context of the end-user experience."
Visual TruView's “5 tools in 1" approach ensures that it offers unsurpassed qualities to create an edge in the market, since no single appliance to date has the ability to collect large amounts of information from disparate data sources and provide them through a single user interface.
To ensure continued success, all departments at Fluke Networks, ranging from research and development (R&D) to product management and marketing, help it identify and redefine key market and technology trends.
Apart from the standard industry feedback mechanisms, Fluke Networks adopts an innovative approach to procure responses from end users, wherein it carries out face-to-face interviews with both current customers and potential clients. The customer information is stored in a data warehouse; after analysis, the researchers direct the company to go ahead with a customer strategy implementation process known as an outcome-driven innovation (ODI). In addition, Fluke Networks undertakes extensive product verification processes at the end of every development plan.
"In 2014, Fluke Networks began rolling cloud services into multiple products, which enable enterprises to store test results in the cloud and analyze them," noted Thomas. "While the company has yet to formally announce similar capabilities for its AANPM solution, it would be a natural extension of Visual TruView's capabilities."
Each year, Frost & Sullivan presents this award to the company that has developed an innovative element in a product by leveraging leading-edge technologies. The award recognizes the value-added features/benefits of the product and the increased ROI it offers customers, which, in turn, increases customer acquisition and overall market penetration potential.
Frost & Sullivan's Best Practices Awards recognize companies in a variety of regional and global markets for outstanding achievement in areas such as leadership, technological innovation, customer service, and product development. Industry analysts compare market participants and measure performance through in-depth interviews, analysis, and extensive secondary research.
About Fluke Networks
Fluke Networks (flukenetworks.com) is the world-leading provider of network test and monitoring solutions to speed the deployment and improve the performance of networks and applications. Leading enterprises and service providers trust Fluke Networks products and expertise to help solve today's toughest issues and emerging challenges in WLAN security, mobility, unified communications and data centers. Based in Everett, Washington, the company distributes products in more than 50 countries.
About Frost & Sullivan
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Contact Fluke Networks: Robin Rees
P: 425-446-5857 / C: 206-293-2910 - E: robin.rees[.]flukenetworks.com.