Vidyo, Inc., an innovator in visual communications, has been selected by IndusInd Bank, one of the fastest growing new-generation private sector banks in India for Video Branch, a mobile and desktop-based banking service being deployed across the country. Video Branch, launched on June 2, 2014, has accumulated a user rating of 4.8 on scale of 5 on the Google Play Store.
“IndusInd Bank is committed to responsive innovation to create customers convenience and offering the most advanced services to our growing customer base,” said Romesh Sobti, Managing Director and CEO of IndusInd Bank. “Our Video Branch ‘face-to-face’ online banking customer service, powered by Vidyo, is the next frontier of banking and brings our branch managers and centralized banking services closer to our customers with highly personal interaction. VidyoWorksTM is the only solution that could deliver on the promise of high quality connectivity from any location, on any device over any network and we are pleased to offer this very high-quality, easy to use service to our customers.”
“Banking evolved from brick and mortar to online banking, but innovative banks like IndusInd understand that visual communications are important in customer relationships to deliver convenience, flexibility, and value in today’s ‘always on’ world of connected devices, and without it, some customer loyalty may be impacted,” said Ofer Shapiro CEO and co-founder of Vidyo, Inc. “IndusInd Bank is transforming banking in India and is a great example of what is possible today and we look forward to supporting their efforts to bring Vidyo-based face-to-face interactions to all aspects of their banking vision.”
Video Branch is a free service offered exclusively to all IndusInd Bank customers that enables a face-to-face video conversation with a branch manager, relationship manager or with a centralized Video Branch executive. Easy and convenient to use, Video Branch service offers a wide range of information and transactions that cater to all banking services currently offered through IndusInd phone banking. In addition, bank customers can also conduct financial transactions like opening a Fixed Deposit or Recurring Deposit, transferring funds through NEFT RTGS and many more. Video Branch is currently available for Android (2.3 and higher) and Apple mobile devices (iOS 6,7, and higher) in the respective App Stores.
The VidyoWorks platform and APIs allow developers and solution providers across a wide variety of markets and applications to address the rapidly growing demand to integrate video communications into online banking, healthcare, government, enterprise and customer contact center applications. Workflow and business processes, new devices, appliances and form factors all leverage VidyoWorks to integrate HD quality video in highly scalable, affordable deployments over the Internet or wireless networks.
More information on video and the Internet of Things can be found in a recently published Infonetics Research report,“How Video and Vidyo Can Drive Value for the Internet of Things,” currently available on the Vidyo website.
About IndusInd Bank
IndusInd Bank (indusind.com), which commenced operations in 1994, caters to the needs of both consumer and corporate customers. Its technology platform supports multi-channel delivery capabilities. As on June 30, 2014, IndusInd Bank has 638 branches, and 1238 ATMs spread across 439 geographical locations of the country. The Bank also has representative offices in London and Dubai. The Bank believes in driving its business through technology. It enjoys clearing bank status for both major stock exchanges BSE and NSE and major commodity exchanges in the country, including MCX, NCDEX, and NMCE. IndusInd Bank on April 1, 2013 was included in the NIFTY 50 benchmark index. IndusInd Bank also offers DP facilities.
About Vidyo, Inc.
Vidyo, Inc. (vidyo.com) delivers amazing visual communications and price performance in line with user expectations to power the “human interaction” in the growing market of the “Internet of Things.” The VidyoWorksTM platform and APIs leverage Scalable Video Coding (SVC) and Vidyo’s patented VidyoRouter™ to deliver scalable video conferencing, collaboration solutions and cloud-based services over public networks at a price comparable to audio conferencing. Vidyo pioneered personal telepresence and today is delivering integrated video applications anytime, anywhere over the broadest range of devices. Vidyo has more than 60 patents issued and patents pending in over 60 patent families in various jurisdictions around the world.
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Many of the products and features described herein remain in varying stages of development and will be offered on a when-and-if available basis. The product plans, specifications, and descriptions are provided for information only and are subject to change without notice, and are provided without warranty of any kind, express or implied. Vidyo reserves the right to modify future product plans at any time.