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Automation Devices, Inc. Unveils New Customer Relationship Management System - Automation Devices, Inc. a vibratory feeder manufacturer in Fairview, Pa has recently launched an updated customer relationship management system - AutoDev.com
Automation Devices, Inc. Unveils New Customer Relationship Management System

 

PRZOOM - /newswire/ - Fairview, PA, United States, 2014/08/06 - Automation Devices, Inc. a vibratory feeder manufacturer in Fairview, Pa has recently launched an updated customer relationship management system - AutoDev.com.

   
 
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Automation Devices, Inc (ADI), a vibratory bowl feeder and part systems manufacturer, has launched an updated customer relationship management system (CRM). CRM is a web-based interface that houses information requested by ADI’s website users and the company. Automation Devices’ updated CRM went live on June 30.

CRM allows ADI to easily manage customer price requests, quotes and sales. If a customer requests a price for feeding equipment, ADI is automatically notified so that a response can be generated as quickly as possible.

“We were running on an outdated system that soon wouldn’t be supported by our web providers,” explains ADI Marketing Specialist Alicia Tellers. “It is necessary to be up-to-date to ensure CRM receives the proper maintenance and support updates it requires. To do that, we needed to upgrade the system,” adds Tellers.

While changes will be transparent to customers and web visitors, the overall functionality of the system has been improved. “We’re happy with the update,” says Tellers. “It is just another step to make sure we are engaged with our customers and providing them with the best possible service.”

About Automation Devices, Inc.

Automation Devices, Inc. (autodev.com) is a vibratory feeder manufacturer in Fairview, PA specializing in vibratory feeders, inline and centrifugal feeders, hoppers and vibratory controllers. ADI offers in stock products and custom designed systems. Automation Devices, Inc. is ISO 9001:2008 registered.

 
 
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Automation Devices, Inc. Unveils New Customer Relationship Management System

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Contact: Alicia Tellers - AutoDev.com 
814-474-5561 atellers[.]autodev.com
 
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IMPORTANT INFORMATION: Issuance, publication or distribution of this press release in certain jurisdictions could be subject to restrictions. The recipient of this press release is responsible for using this press release and the information herein in accordance with the applicable rules and regulations in the particular jurisdiction. This press release does not constitute an offer or an offering to acquire or subscribe for any Automation Devices, Inc. securities in any jurisdiction including any other companies listed or named in this release.

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