Free press releases distribution network?

More news: Software
Agency / Source: ResponseTek

Check Ads Availability|e-mail Article


Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!



Middle East Telecom Pioneer, Zain Selects ResponseTek to Power Customer Experience Program Across 8 Countries - ResponseTek announced that Zain Group has selected ResponseTek’s Listening Platform™ to power its multi-channel, multicountry customer experience programme throughout both the Middle East and African regions [KSE: ZAIN]
Middle East Telecom Pioneer, Zain Selects ResponseTek to Power Customer Experience Program Across 8 Countries

 

PRZOOM - /newswire/ - Vancouver, Canada, 2014/08/05 - ResponseTek announced that Zain Group has selected ResponseTek’s Listening Platform™ to power its multi-channel, multicountry customer experience programme throughout both the Middle East and African regions [KSE: ZAIN].

   
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Software Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

ResponseTek, the global leader in enterprise Customer Experience Management (CEM) software solutions, today announced that Zain Group has selected ResponseTek’s Listening Platform™ to power its multi-channel, multicountry customer experience programme throughout both the Middle East and African regions.

“Improving our relationship with, and the experience of, our customers is a key strategy at Zain. We have over 4000 employees that work hard every day to improve our customers experience across our business. We will continue to challenge ourselves and set new performance standards by investing in the future of our customers and seeking knowledge and innovation in order to exceed expectations in serving our communities,” states Scott Gegenheimer, Group CEO of Zain. “Our commitment to the customer is deeply rooted in our brand values and our partnership with ResponseTek to drive our customer experience program is a testament to our continued dedication.”

Zain, the pioneer of telecommunications in the Middle East, is headquartered in Kuwait and operates in 8 countries catering to over a dozen languages. Maintaining brand and delivered experience consistency is imperative to serve Zain’s 46.5 million active users (June 30, 2014). Zain will rely on ResponseTek to standardise key customer metrics for benchmarking across the business through collection, analysis and reporting of all customer feedback to identify areas for operational improvement.

“We are proud to have been selected by Zain as the software to power their customer experience program,” states Syed Hasan, President and CEO of ResponseTek. “Throughout our discussions, we witnessed Zain’s deep understanding of, and a commitment to, enhancing the customer experience. We now look forward to working with the team to collect feedback and monitor improvements to how customers interact with Zain.”

*Consumer Moneyfacts Credit Card Lender of the Year 2014 as voted by UK consumers

About ResponseTek

ResponseTek (responsetek.com) is the leader in enterprise customer experience management software solutions. World market leaders in finance, telecommunications and retail including 14 of the world’s top telcos, and Bloomberg’s top ranked bank trust ResponseTek to drive millions of customer interactions every week. The ResponseTek Listening Platform™ eliminates silos of information by integrating customer experience data and reporting throughout the entire organisation to improve customer satisfaction. Founded in 1999, ResponseTek is headquartered in Vancouver, Canada and operates in over 30 countries throughout North America, Europe and Asia.

About Zain Group

Zain is a leading telecommunications operator across the Middle East and Africa providing mobile voice and data services to over 46.5 million active customers as of 30 June, 2014. With a commercial presence in 8 countries, Zain operates in: Bahrain, Iraq, Jordan, Kuwait, Saudi Arabia, Sudan and South Sudan. In Lebanon, the Group manages ‘touch’ on behalf of the government. In Morocco, Zain has a 15.5% stake in Wana Telecom, now branded ‘INWI’, through a joint venture. Zain is listed on the Kuwait Stock Exchange (stock ticker: ZAIN).

Michael Salmassian, Nadel Phelan
P: +1 831 440 2408 - E: michael[.]nadelphelan.com.

 
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Software Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

Agency / Source: ResponseTek

 
 

Availability: All Regions (Including Int'l)

 

Traffic Booster: [/] Quick PRZOOM - Press & Newswire Visibility Checker

 

Distribution / Indexing: [+] / [Company listed above is a registered member of our network. Content made possible by PRZOOM / PRTODAY indexing services]

 
 
# # #
 
Software Warnings - IMPORTANT:
Always be aware/cautious about what you download on your computer/mobile! PURCHASE SOFTWARE related keywords / Banner Ads. Click HERE for details!
.

 
  Your Banner Ad showing on ALL
Software articles,
CATCH Visitors via Your Competitors Announcements!


Middle East Telecom Pioneer, Zain Selects ResponseTek to Power Customer Experience Program Across 8 Countries

Company website links NOT available to basic submissions
It is OK to republish and/or LINK any newswire for any legitimate media purpose as long as you name PRZOOM - Press & Newswire and LINK as the source.
 
  For more information, please visit:
Is this your article? Activate ALL web links by Upgrading to Press Release PREMIUM Plan Now!
|
Contact: Anita Bhatti - ResponseTek.com 
604-636-4134 anita.bhatti[.]responsetek.com
 
PRZOOM / PRTODAY - Newswire Today disclaims any content contained in this article. If you need/wish to contact the company who published the current release, you will need to contact them - NOT us. Issuers of articles are solely responsible for the accuracy of their content. Our complete disclaimer appears here.
IMPORTANT INFORMATION: Issuance, publication or distribution of this press release in certain jurisdictions could be subject to restrictions. The recipient of this press release is responsible for using this press release and the information herein in accordance with the applicable rules and regulations in the particular jurisdiction. This press release does not constitute an offer or an offering to acquire or subscribe for any ResponseTek securities in any jurisdiction including any other companies listed or named in this release.

Software via RSSAdd NewswireToday - PRZOOM Headline News to FeedBurner
Find who RetweetFollow @NewswireTODAY



Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!




Read Latest Press Releases From ResponseTek / Company Profile


Read Software Most Recent Related Press Releases:

NAKIVO Announces Q3 2017 Results and Revenue Growth of 84%
Noble SmartAccept® Receives 2017 Contact Center Technology Award
Infinera Auto-Lambda Radically Simplifies Distributed Access Architecture for Cable Networks
Ribeiro Selects Oracle Retail to Anticipate Demand and Gain More Omnichannel Agility
Splunk Acquires SignalSense
IBM and Dream Payments Expand Payment Services on the Cloud to U.S. Financial Institutions
Oracle Financial Services Transaction Filtering Now Available
OneLogin Announces Real-Time Offboarding for Workday to Mitigate Risk of Company Data Theft
Altitude and Comways Announce AI-Powered Case Management for Omnichannel Customer Engagement
IBM Introduces Industry Platform Designed Specifically for Insurers

Boost Your Social Network
& Crowdfunding Campaigns


LIFETIME SOCIAL MEDIA WALL
 
NewswireToday Celebrates 10 Years in Business
Find business coaching, life coaching, executive coaching and corporate coaching, best selling coaching books, ...



PREMIUM Members


Visit  JobsWare.com

Visit  BizJobs.com

Visit  La Bella Bakery Artisan Bakery Arizona







 
  ©2017 PRZOOM — Limelon Advertising, Co.
Home | About PRZOOM | Advertise/Pricing | Contact | Investors | Privacy/TOS | Sitemap | FRANCAIS
newswire, PR press releases distribution service magazines engine news alert newsroom press room breaking news public relations articles company news alerts newswiredistribution ezine bizentrepreneur biznewstoday digital business report market search pr firms agencies reports distri-bution today investor relation successful internet entrepreneur newswire distribution prtoday.com freenewswiredistribution asianewstoday bizwiretoday USA pr UK today