DigitalRoute, the leading provider of mediation solutions globally, announced today that TMC, a global, integrated media company, has awarded DigitalRoute Service Control a 2014 Communications Solutions Product of the Year Award.
“Congratulations to DigitalRoute for receiving a 2014 Communications Solutions Product of the Year Award,” said Rich Tehrani, CEO, TMC. “DigitalRoute Service Control has demonstrated true innovation and is amongst the best solutions that facilitate voice, data and video communications brought to market in the past twelve months. I look forward to continued excellence from DigitalRoute in 2014 and beyond.”
DigitalRoute Service Control enables Communications Service Providers (CSPs) to improve their customer’s experience, reduce costs and compete more effectively for market share. Most critically, it enables users to launch new services in as little as a few days.
The solution addresses the reality that many new services are simpler in their BSS requirements than ever before (a good example is bundled offerings). In theory this simplicity should allow CSPs to compete more effectively by quickly launching and experimenting with different models and offerings that could appeal to their customers. Those offerings that are not successful can be closed down quickly while those that prove popular can be ramped up.
“Immediate recognition from a prestigious source like TMC for our new Service Control solution underlines just how timely and important a step forward it represents,” Said Johan Bergh, CEO, DigitalRoute. “CSPs are desperate to turn IT into an enabler of, rather than a barrier to progress and innovation. Enabling them to achieve this is, and always has been, a central goal for DigitalRoute.”
But the paradigm does not work when the new services cannot be enabled and supported by legacy IT, as is often the case when the costly and unwieldy existing BSS stack has to be relied on to bring innovation to market. To bypass this widespread problem, Service Control is a pre-configured Use Case built on DigitalRoute’s award winning MediationZone platform, which is presently used by over 310 CSPs worldwide. It provides a service delivery and execution engine that allows CSPs to bring innovation to market quickly without reliance on the legacy stack. This is achieved through:
Easy configuration allowing tiered pricing models to be quickly monetized managed in simple buckets, bypassing costly changes to or even direct involvement with legacy rating and billing.
Total subscriber control via a holistic data layer that is system and silo-agnostic, a better end-user experience is delivered to the customer.
TMC announced the 2014 Communications Solutions Product of the Year Award winners via press release.
TMC (tmcnet.com) is a global, integrated media company that helps clients build communities in print, in person and online. TMC publishes multiple magazines including CUSTOMER, INTERNET TELEPHONY, M2M Evolution and Cloud Computing. TMCnet is read by more than 1.5 million unique visitors each month, and is the leading source of news and articles for the communications and technology industries. TMC is also the producer of ITEXPO, the world’s leading B2B communications event, as well as industry events: M2M Evolution; Cloud4SMB Expo; DevCon5; HTML5 Summit; Super Wi-Fi Summit, CVx; AstriCon; StartupCamp, and more.
DigitalRoute has been providing new approaches to enterprise data management since 1999. Its software platform offers high throughput and provides a unique degree of user configurability, processing all usage and statistical data extracted from the networks, including both billable and non-billable events. This means customers gain greater cost efficiencies, improved times-to-market for new service offerings, the ability to monetize any data, and the means to enhance end-customer satisfaction. DigitalRoute makes network events available to the right systems in the right formats in the most appropriate volumes at the required times, without losing a single bit. This is the foundation from which multiple, mission-critical use-cases can be addressed in the areas of Online Control and Data Processing.
Over 300 leading companies worldwide actively use DigitalRoute technology to meet their data management needs, including a number of OEM partners who use our platform as a central part of their own offerings. DigitalRoute is built on the core values of Expertise, Open- Mindedness and Commitment. DigitalRoute is a venture-backed, privately held company with a turnover of 30m EUR in 2013 and a record of profitability since 2005. With close to 200 employees, the company is headquartered in Stockholm, Sweden with regional offices in Gothenburg, Atlanta, and Kuala Lumpur.