This year marks the 20th anniversary of Advanced Health & Care’s (Advanced’s) market leading patient management solution, Adastra.
Since the Adastra solution was first introduced into the GP out-of-hours market in 1994, use of the solution has grown significantly and it is now the most widely used call handling, clinical and operational workflow system deployed in urgent and unscheduled care across the UK and Ireland. More than 90% of urgent care organisations across the UK and Ireland are now using Adastra.
Adastra was developed specifically to manage episodes of care quickly and safely in demanding unscheduled telephone advice and face-to-face settings, such as urgent care centres and walk-in centres.
Adastra enables service providers to safely and efficiently manage large volumes of care episodes from initial contact with a healthcare provider through to a resolution or onward referral. Adastra integrates with other IT systems in the healthcare economy to share information for better care.
Jim Chase, Managing Director, Advanced Health & Care, says: “We are immensely proud of how the Adastra solution has developed and expanded across multiple settings over the past 20 years to become the de facto standard for delivering unscheduled care. The flexibility of Adastra has meant that we are able to configure the product to match the delivery models of a huge range of care providers. In every setting providers benefit from performance, scalability, auditability, clinical safety and flexibility.”
Due to its flexibility and ease of use, Adastra has been widely adopted by the health sector and today is used in settings such as walk-in centres, minor injuries units, NHS111 services, referral management centres, police custody suites, mobile GPs, health helplines and palliative care co-ordination services.
Chase says: “Continuous enhancement of Adastra’s capability means it has been able to meet the changing needs of the healthcare sector and this flexibility provides Adastra with a strong platform to grow with an ever changing healthcare market. This is evidenced by the pivotal role played by Adastra 111 in the delivery of NHS111 in England.
“We have always placed mobile working at the centre of our care systems and the support that our systems provide to clinicians out in the community is key to so many healthcare providers.”
Adastra has developed a respected and trusted reputation in the clinical software space. Last year it achieved the ITK (Interoperability Toolkit) accreditation from the Department of Health, and it is now used by 178 health organisations including Derbyshire Health United (DHU), NHS Brent Clinical Commissioning Group, and Medway Community Healthcare.
Derbyshire Health United serves 1.1 million people across the county and was an early adopter of Adastra.
Debi Slack, Rightcare Manager©, from Derbyshire Health United says: “As well as making it easy for call handlers to direct calls, Adastra enables information stored in the database to be easily shared. This saves the patient time and energy as they no longer have to repeat information, such as their symptoms and medications.”