ADP®, a leading global provider of human capital management (HCM) solutions, today announced that Diamond Parking Service implemented its ADP Workforce Now platform to simplify payroll and other HR processes for the company’s nearly 1,000 employees.
Founded in 1922, Seattle-based Diamond Parking Service sought to upgrade its 15-year-old HR/payroll software to a more reliable, efficient system. The company also wanted a modern system that offered self-service and mobile functionality while supporting all core HR processes, including recruiting, benefits administration and talent management.
“With our former system, we couldn’t guarantee the accuracy of our payroll data. That uncertainty coupled with increasingly complex compliance requirements drove our decision to upgrade to ADP,” said Tatiana Cass, payroll and benefits manager, Diamond Parking Service. “What’s great about ADP is that all HR processes are built into one system. That’s enabled us to implement different modules in stages to make the transition easier for our field managers.”
With 1,700 locations across eight states, Diamond Parking Service manages a complex business with HR and payroll sitting at the center of its other core business systems. This made it critical that Diamond Parking Service’s new human capital management system would help simplify processes and not add another layer of complexity to its operations.
“We had an excellent team of professionals from ADP helping us every step of the way during the implementation process. Their deep understanding of complex HR/payroll processes, combined with years of project management experience, allowed us to implement unique and efficient solutions specifically suited for our company,” said Cass. “Because of this great partnership with the ADP team, we were able complete implementation successfully and go live without any issues. ADP allowed our Payroll department to grow in efficiency rather than size.”
Diamond Parking Service is already seeing a positive return on its investment with more efficient payroll processing and new HCM capabilities, including applicant tracking and talent management. Today, the company’s Payroll department fully utilizes the ADP Reporting Module enabling staff to analyze and compare HR/payroll data rather than focusing on manually entering and tracking that information.
“With increased globalization and evolving regulations, running a successful midsized company requires sophisticated business systems that optimize operational efficiency,” said Regina Lee, President, Major Account Services and ADP Canada. “Integrated human capital management platforms like ADP Workforce Now help midsized companies more efficiently manage their workforce so they can focus on taking their business to the next level.”
More information about how ADP Workforce Now helps midsized companies improve business performance is available at adp.com/workforcenow.
With more than $11 billion in revenues and more than 60 years of experience, ADP® (adp.com) serves approximately 620,000 clients in more than 125 countries. As one of the world's largest providers of business outsourcing and Human Capital Management solutions, ADP offers a wide range of human resource, payroll, talent management, tax and benefits administration solutions from a single source, and helps clients comply with regulatory and legislative changes, such as the Affordable Care Act (ACA). ADP's easy-to-use solutions for employers provide superior value to companies of all types and sizes. ADP is also a leading provider of integrated computing solutions to auto, truck, motorcycle, marine, recreational vehicle, and heavy equipment dealers throughout the world.
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