"The smart machine era will be the most disruptive in the history of IT. New systems that begin to fulfill some of the earliest visions for what information technologies might accomplish - doing what we thought only people could do and machines could not are now finally emerging," wrote Gartner industry analyst Tom Austin, in his recent report titled,"The Disruptive Era of Smart Machines is Upon Us."1 Enter virtual personal assistants one of the biggest categories of smart machines.
While the idea of the speech-enabled personal assistant is certainly not new consumers have engaged Apple Siri® and Google Now™ to help make their personal lives easier there has been a lack of options available to serve the business workplace. Addressing this issue head-on is Applied Voice & Speech Technologies, Inc. (AVST), a pioneer in not only speech, but virtual personal assistant technology for the enterprise.
Next week at Enterprise Connect 2014 in Orlando, AVST CTO Tom Minifie will discuss the next generation of virtual personal assistants in his presentation titled,"The Evolution of the Personal Assistant" on March 17th from 3:00-3:45 pm. in Sun Ballroom C. In his presentation, Minifie will explore how the surge of smart mobile devices coupled with a growing Millennials workforce is projected to accelerate the adoption of personal assistants for business users.
"There's no doubt that virtual personal assistants are on the rise. With users becoming more aware of and comfortable with so many smart machine technologies within their personal lives, it's a natural step for them to demand the same within their business lives," noted Minifie.
Last year, AVST introduced Atom™,'AVST Total Office Manager,' to the enterprise to empower business users with a virtual personal assistant that can manage messages, calendars, calls and availability through voice interaction anywhere, anytime. With Atom, AVST has taken into account how human behavior has changed due to the proliferation of smart phones and today's 'always connected' frame of mind.
1Gartner "The Disruptive Era of Smart Machines Is Upon Us", by Tom Austin, September 30, 2013
The typical enterprise communications infrastructure is made up of a collection of technologies from multiple vendors, acquired over time and never intended to work together. To maximize user and business productivity, while leveraging existing IT investments, interoperability is a must.
AVST (avst.com) delivers the industry's most interoperable Unified Communications (UC) platform that brings best-of-breed voice, mobility and business process solutions to the enterprise. Unlike virtually every other UC vendor, AVST does not constrain customers with a single vendor lock-in approach. In fact, it's the very opposite. By connecting new and existing technologies, AVST frees organizations from the constraints of a closed, single-source UC solution, unlocking the full potential of their communications infrastructure.
With over 15 million users worldwide and three decades of innovation excellence, AVST is unifying communications®.
Headquartered in Orange County, California, AVST maintains facilities in Seattle, Washington, Victoria B.C., Canada and the United Kingdom and has remote sales offices throughout the United States. AVST's UC solutions are sold and supported worldwide by an extensive network of resellers and OEM partners. To learn more about AVST, our products and partners, please visit avst.com or you can follow us at Twitter, Facebook or LinkedIn.