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The Advanced Capabilities of VoIP and SIP Trunking Exceeds Traditional Voice Services Finds Frost & Sullivan - To stave off competition from hosted UC solutions, providers focus on user awareness and value-added services - EnterpriseCommunications.Frost.com
The Advanced Capabilities of VoIP and SIP Trunking Exceeds Traditional Voice Services Finds Frost & Sullivan

 

PRZOOM - /newswire/ - Mountain View, CA, United States, 2014/02/26 - To stave off competition from hosted UC solutions, providers focus on user awareness and value-added services - EnterpriseCommunications.Frost.com.

   
 
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The broad acceptance of Internet protocol (IP)-based communications within enterprises is fueling the North American voice over IP (VoIP) access and session initiation protocol (SIP) trunking market. The advanced capabilities VoIP and SIP trunking provide to customers over traditional voice services drive much of the uptake. Moving from a nascent stage to one of long-term growth, the market continues to experience intense competition and consolidation among participants.

New analysis from Frost & Sullivan, North American VoIP Access and SIP Trunking Services Market research, finds the market earned revenue of $2.83 billion in 2013 and estimates this to reach $9.35 billion in 2019. This analysis provides a market overview, drivers and restraints, forecasts and trends, market share and competitive analysis, and a last word of analyst predictions.

"Businesses are transitioning from legacy private branch exchange systems to IP-based unified communications platforms, and as such, are looking to VoIP access and SIP trunking services to complement these new platforms," said Frost & Sullivan Information and Communication Technologies Industry Analyst Michael Brandenburg (frost.com/MichaelBrandenburg). "Likewise, VoIP and SIP trunking offer business recovery and mobile features that are simply not available on more traditional telecommunications services."

Nonetheless, hosted or cloud unified communications (UC) services offer a compelling alternative to on-premises UC platforms, effectively shutting VoIP access and SIP trunking services out of consideration in several North American firms. Moreover, lack of customer awareness on the benefits of IP-based trunking services remains a challenge for service providers.

With hosted UC solutions vying for the same customers as VoIP and SIP trunking services, offering a robust set of features and a commitment to simplified deployment and assured uptime will aid long-term market development in the region.

"Service providers need to provide a wide range of value-added services to attract customers while holding the line on pricing," suggested Brandenburg. "Many customers are trying to decide whether to keep their communications platforms on-premises or move to the hosted model, and hence, service providers should leverage VoIP capabilities to deliver customer value, rather than continually battle on price."

North American VoIP Access and SIP Trunking Services Market is part of the Enterprise Communications Growth Partnership Service program (enterprisecommunications.frost.com). Frost & Sullivan's related research services include: Global Enterprise Media Gateway and Session Border Controller Market, Analysis of the Global Enterprise Social Networking Market, and Analysis of the Global Web Conferencing Market. All research services included in subscriptions provide detailed market opportunities and industry trends evaluated following extensive interviews with market participants.

Join Frost & Sullivan's interactive Visionary IT portal for the latest Information and Communication Technologies research, insights and tools to make winning, long-term business decisions. Visit visionary-it.gilcommunity.com/.

About Frost & Sullivan
Frost & Sullivan (frost.com), the Growth Partnership Company, works in collaboration with clients to leverage visionary innovation that addresses the global challenges and related growth opportunities that will make or break today's market participants.

Our "Growth Partnership" supports clients by addressing these opportunities and incorporating two key elements driving visionary innovation: The Integrated Value Proposition and The Partnership Infrastructure.

The Integrated Value Proposition provides support to our clients throughout all phases of their journey to visionary innovation including: research, analysis, strategy, vision, innovation and implementation.
The Partnership Infrastructure is entirely unique as it constructs the foundation upon which visionary innovation becomes possible. This includes our 360 degree research, comprehensive industry coverage, career best practices as well as our global footprint of more than 40 offices.

For more than 50 years, we have been developing growth strategies for the global 1000, emerging businesses, the public sector and the investment community. Is your organization prepared for the next profound wave of industry convergence, disruptive technologies, increasing competitive intensity, Mega Trends, breakthrough best practices, changing customer dynamics and emerging economies?

Contact Us: Start the discussion | Join Us: Join our community | Subscribe: Newsletter on "the next big thing" | Register: Gain access to visionary innovation

North American VoIP Access and SIP Trunking Services Market / NCC9-64

 
 
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The Advanced Capabilities of VoIP and SIP Trunking Exceeds Traditional Voice Services Finds Frost & Sullivan

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