Splunk, Inc., provider of the leading software platform for real-time operational intelligence, today announced that IDT Corporation, a leading telecommunications and payment services provider, is expanding its use of Splunk® Enterprise 6 to become IDT's core operational intelligence platform across its entire organization. IDT originally selected Splunk Enterprise in 2009 to manage security-related searches and later introduced Splunk software to IT and engineering teams where Splunk is now used around the clock for securing and troubleshooting the company's global telecom network. IDT now plans to replace its legacy database technology and custom applications with Splunk Enterprise in order to centralize and gain complete visibility across its ever-growing volumes of machine data. The new features in Splunk Enterprise 6 support the telecom leader's plan to visualize and share business analytical insights with marketing and business teams.
"Splunk is a strategic part of our IT and business infrastructure because Splunk Enterprise is a key driver of the continuous innovation happening at IDT," said Golan Ben-Oni, chief security officer and senior vice president of network architecture, IDT. "Using Splunk Enterprise, we have vastly improved our security posture and responsiveness while also increasing our network's effectiveness. Our business and marketing teams now eagerly anticipate the ability to visualize and report on business-related machine data, which we think will help us discover new market opportunities and revenue. The new features of Splunk Enterprise 6 that make it easier for business users to be hands on with Splunk software are a huge help in this endeavor."
IDT plans to expand its use of Splunk Enterprise to gain visibility across the company's networks, servers, applications and call detail records (CDRs), which will give the telecom company's business executives and marketers real-time insights into the usage patterns and trends connected to their telecommunications products and services. These insights will enable IDT to identify customer needs and interests more accurately as well as expand into new, previously unidentified markets where demand can be more accurately spotted using Splunk software.
Splunk software is already being used to help IDT in IT operations, where IDT reports the mean time to resolve IT incidents improved by more than 20 minutes per incident as overall network uptime dramatically increased. IDT also uses Splunk Enterprise to continuously monitor their security systems in order to automatically mitigate risks, detect fraud and assist with security investigations. IDT is utilizing several Splunk apps including the Splunk App for Enterprise Security, Splunk App for PCI Compliance, Splunk App for Palo Alto Networks, Splunk App for Unix, and Splunk App for Microsoft Windows.
"Eight of the world's top ten telecommunications companies use Splunk software because of the value it delivers to the business, and IDT's broad adoption of the platform is a prime example of how to gain visibility into machine data generated inside a complex telecom infrastructure," said Vishal Rao, vice president of Americas, Splunk. "IDT proves how effective Splunk software is at helping improve operations, accelerate innovation and mitigate risk."
Go to the Splunk website to learn more about Splunk Enterprise and to see what's new in Splunk Enterprise 6.
About IDT Corporation
IDT Corporation (idt.net), through its IDT Telecom division, provides retail telecommunications and payment services to help immigrants and the under-banked to conveniently and inexpensively communicate and share resources around the world. IDT Telecom's wholesale business is a leading global carrier of international long distance voice calls. IDT also holds majority interests in two early-stage technology companies focused on high growth industries: Zedge (zedge.net), a mobile content discovery and acquisition platform, includes one of the most popular Apps for Android and iOS; Fabrix Systems (fabrixsystems.com), a cloud based scale out storage and computing platform, provides a scalable solution optimized for media and big data processing and delivery.
About Splunk, Inc.
Splunk Inc. (splunk.com) provides the engine for machine data™. Splunk® software collects, indexes and harnesses the machine-generated big data coming from the websites, applications, servers, networks, sensors and mobile devices that power business. Splunk software enables organizations to monitor, search, analyze, visualize and act on massive streams of real-time and historical machine data. More than 6,400 enterprises, universities, government agencies and service providers in over 90 countries use Splunk Enterprise to gain Operational Intelligence that deepens business and customer understanding, improves service and uptime, reduces cost and mitigates cybersecurity risk. Splunk Cloud™ is a service that delivers Splunk Enterprise in the cloud for large-scale production environments. Splunk Storm®, a cloud-based subscription service, is used by organizations developing and running applications in the cloud. Hunk™: Splunk Analytics for Hadoop is a fully integrated analytics platform for Hadoop that enables everyone in an organization to interactively explore, analyze and visualize historical data in Hadoop.
Investor Contact Information:
Ken Tinsley - Splunk Inc.
P: 415-848-8476 - E: ktinsley[.]splunk.com.
Splunk, Splunk>, Listen to Your Data, The Engine for Machine Data, Hunk, Splunk Cloud, Splunk Storm and SPL are trademarks and registered trademarks of Splunk Inc. in the United States and other countries. All other brand names, product names, or trademarks belong to their respective owners. © 2013 Splunk Inc. All rights reserved.