Kerio Technologies today announced a new version of Kerio Operator, an IP PBX business class VoIP phone system, that makes it easy for IT administrators to add phone services to existing data networks. Kerio Operator is designed for IT personnel with little prior phone or VoIP experience who want to bundle IP telephony with their IT management services. Business users get a robust phone system that works with all leading brands of IP phones including Cisco, Polycom and Snom.
The new version features Salesforce.com integration, automatic backup and remote storage for recorded calls, and improved phone provisioning and management.
The most notable improvement in Kerio Operator 2.2 is integration with Salesforce.com. The Kerio Operator App for Salesforce allows agents to place calls directly from SFDC with click-to-dial functionality, to quickly access contact records with caller ID, and easily log incoming and outgoing calls. Administrators can complete the integration with the popular customer relationship management (CRM) system in minutes, increasing the efficiency of phone-based personnel and improving the customer experience. The Kerio Operator App for Salesforce is supported by Enterprise and Unlimited Editions of Salesforce.
Kerio also integrated Kerio Operator PBX with Samepage.io which newly serves as a cloud backup platform for the phone system's configuration files, system logs, call history, voice mail, and recorded call data. In case of a hardware appliance failure, administrators can rebuild Kerio Operator within minutes using a software image of the PBX and backup files.
Grandstream GXP series, Yealink/Well T series, Cisco SPA series, Polycom VVX series, and Snom PA1 are some of the new phones that Kerio Operator can configure remotely using its extended phone provisioning system. Users also can take advantage of many new IP phones and get instant access to company directories from right from the touch screen of their desk phones.
To find out more about Kerio Operator 2.2 and see the full list of improvements, visit kerio.com/operator.
Kerio Operator is available as a software or hardware appliance. The Kerio Operator Box 1210 hardware appliance is priced at $900, software edition is priced at $30 per user. Kerio Operator 2.2 is available for download immediately with a 30-day unrestricted evaluation period.
About Kerio Technologies
Innovating in Internet security since 1997, Kerio Technologies, Inc. (kerio.com) provides unified collaboration, communications and security solutions for businesses and organizations worldwide that prefer a simple approach to IT. Kerio is headquartered in San Jose, California, and has offices in New York, Germany, the United Kingdom, the Czech Republic, Brazil, Australia, and Russia. Kerio has more than 5,000 channel partners who support more than 50,000 customers in more than 108 countries.
"Kerio," its products and its logo are either registered trademarks or trademarks of Kerio Technologies, Inc. in the United States and/or other countries, as the case may be.