Autologica, a specialist in dealer management systems (DMS) for automotive dealers, announced today the release of a new feature called Appointment Board, a tool that lists the day’s workshop appointments on a screen in the dealership waiting room, in real time and in a visible and orderly manner.
With this application dealers can install a TV screen of any size in the service waiting room, which announces the next vehicle to be attended through a chime sound; in addition, the customer’s name and vehicle are displayed on the screen, together with the Service Advisor that will take care of them. Customers can see how their appointment moves up on the board in real-time.
The Appointment Board for the service waiting room works with Appoint365 (service appointment scheduling tool) and Dealer Tablet (tablet application for vehicle check-in), and can integrate with the dealer management system (DMS) used by the dealership. It can be used by auto, truck, motorcycle, and heavy equipment dealers who have a service department, and by specialized service shops as well.
The application can be customized with the dealership logo, and with colors according to the brand they distribute.
“A Greeter Board in the service waiting room shows customers that the dealership is eager to provide an excellent service experience. It boosts customer loyalty, highlights the image of the dealership, and bolsters the development of the Aftersales Department,” said Autologica CEO, Al McClymont.
Autologica (autologica.com) is a leader in providing innovative software to vehicle dealers. It offers two versions of its Dealer Management System: Autologica Sky DMS (on-demand, cloud-based), and Autologica DMS (on-premises). The company also provides other dealer-specific tools such as Appoint365 (workshop scheduling) and Dealer Web Manager (website administrator). Hundreds of dealers representing more than 40 brands in 15 countries use Autologica software.