Applied Voice & Speech Technologies, Inc. (AVST), a leading provider of best-of-breed Unified Communications (UC) software, today announced that its CX-E platform has achieved Mitel®-Compatible Test (MCT) certification. This designation indicates that after a detailed validation process, CX-E has earned Mitel's highest offered level of integration certification. The certification assures CX-E 8.5's mobile, voice and business process applications are designed to work seamlessly with the latest version of Mitel's MiVoice Business unified communications platforms. The certification covers IP-based interface protocols.
"This certification brings together AVST's and Mitel's support organizations, enabling us to work cohesively together to meet the needs of our common customers," said Tom Minifie, Chief Technology Officer for AVST. "Additionally, achieving Mitel-Compatible Test certification further solidifies our leadership position as the industry's most interoperable UC solution. AVST continues to focus on telephony interoperability we currently offer more than 400 TDM and IP integrations with more in the works."
The extensive interoperability of CX-E is ideally suited to economically add productivity-enhancing UC applications to a rapidly evolving IT landscape telephony, email and corporate databases on-premise, in a private, public cloud, or hybrid configuration. CX-E delivers best-of-breed UC applications including unified messaging; speech recognition; personal assistant; context-aware availability; mobile client; automated attendant; call processing; voicemail; fax; notification and other business process integration capabilities.
"Building and maintaining the right technology relationships to deliver customers high-value integrated solutions is a critical component of success in the business communications marketplace," said David Lowenstein, Director of Business Development for MSA. "Mitel continues to work with best-of-breed companies like AVST to deliver complete solutions that address the business challenges of our customers."
AVST is also a member of the Mitel Solutions Alliance (MSA), which helps create awareness of Mitel-compatible products and services among the Mitel reseller and customer base.
The typical enterprise communications infrastructure is made up of a collection of technologies from multiple vendors, acquired over time and never intended to work together. To maximize user and business productivity, while leveraging existing IT investments, interoperability is a must.
AVST (avst.com) delivers the industry's most interoperable Unified Communications (UC) platform that brings best-of-breed voice, mobility and business process solutions to the enterprise. Unlike virtually every other UC vendor, AVST does not constrain customers with a single vendor lock-in approach. In fact, it's the very opposite. By connecting new and existing technologies, AVST frees organizations from the constraints of a closed, single-source UC solution, unlocking the full potential of their communications infrastructure.
With over 15 million users worldwide and three decades of innovation excellence, AVST is unifying communications®.
Headquartered in Orange County, California, AVST maintains facilities in Seattle, Washington, Victoria B.C., Canada and the United Kingdom and has remote sales offices throughout the United States. AVST's UC solutions are sold and supported worldwide by an extensive network of resellers and OEM partners.