Aside from India, many countries are now being considered by the US for establishing call centers. The US nowadays faces margin pressures on high labor and operating costs. Some countries being considered are Philippines, Canada, Mexico, Singapore, Ireland, and South Africa.
These countries mentioned have their own advantages. The Philippines has a high literacy rate, familiarity with the English language, Americanized accent, and low labor cost. Canada and Mexico are nearshore destinations offering low labor cost and multilingual skills along with geographical and cultural affinity to the US. Singapore is the most developed Asian country and a newly recognized call center destination. Ireland and South Africa share cultural history and the same time zone with Europe.
PBXEQ can help these countries get into the Offshore Call Center business by providing them with the equipment they need. – Pbxeqis the one-stop shop for all your Asterisk Cards, VoIP Hardware, IP Phones, and more. Pbxeq is currently looking for resellers in any of these countries. If you want more information, email marketing[.]pbxeq.com.
For shipment rebates and discount inquiries for international orders, please email sales[.]pbxeq.com. Resellers get to enjoy large bulk discounts that could help you get started with your Offshore Call Center Business.
Pbxeq (pbxeq.com) provides Asterisk compatible hardware, ready to be used with leading open source telephony projects.