Omega-RMS, a leading provider of strategic contact campaigns, loan-servicing, third-party receivables purchasing and collections solutions, is excited to announce that it has successfully been contracted as the premier provider of collections solutions to manage the collection portfolio for UGA, a leader in providing financing and servicing for unsecured lending in key verticals, including Education, Medical, Membership and Consumer Goods.
This agreement between the two companies comes as the industry rapidly intensifies with tighter regulations and demands on collections performance. Omega-RMS set out to establish a new standard in an industry known for hassling phone calls and misrepresentation. A new brand and a new standard in treating all contacts with respect serve as the foundation for the new company.
“Omega-RMS came out of a changing climate in the industry to develop a solution company that could not only meet growing regulatory requirements, but also set a new standard in the industry,” said Edward Vasques, President and CEO of Omega-RMS. “We want our clients to see how important it is to us to protect their brand and promote healthy relations with their customers. This new launch will have these initiatives at the forefront.”
The promotion of healthy relations between Omega-RMS and client customers is a strategy Vasques plans to use to set a new standard in debt recovery. Omega-RMS representatives will take a proactive approach to resolving customer debt for their clients, ensuring the protection of the client’s relationships with the existing customer base, regardless of account standing.
Omega-RMS is also incorporating new technology into its business model. At no additional cost to clients, a new real-time, web access client portal will allow direct access to current accounts. This tool allows customers to easily view portfolio summary reports or review collection activity on any account. Any information regarding what happens after placement is now available at any time.
“Our goal is to make this as seamless as possible,” added Vasques,“ putting both Omega-RMS and the client base in a better position for long-term success.”
Omega-RMS (omega-rms.com) is a leading provider of strategic contact campaigns, loan-servicing, third-party receivables purchasing and collections solutions. Working with companies from Main Street to Wall Street, Omega-RMS is focused on industry solutions in Education, Training, Healthcare, Consumer Products, Consumer Services and more. Bringing fresh ideas and innovative solutions to today’s business owners, Omega-RMS is dedicated to partnerships that enable forward thinking and profitable growth. For more information, please call (888) 378-7447.