StayinFront, Inc., a leading global provider of customer relationship management systems and mobile sales force effectiveness tools for consumer goods and pharmaceutical industries, announced today that StayinFront CRM was selected by ISM Inc., Customer Relationship Management (CRM) and Customer Centric Business Strategic Advisors, as a Top 15 CRM Software Award winner for 2013 for the eighth consecutive year.
Since 1990, ISM, through its Software Lab, has been awarding recognition to leading CRM providers. StayinFront CRM software was chosen after intensive testing by the ISM Software Lab at its headquarters in Bethesda, MD. Each CRM software program undergoes intensive testing at the ISM Software Lab and each is rated according to 208 selection criteria, including 99 business functions, 48 technical features, 34 implementation capabilities, 10 real time criteria and 17 user-support features. With no ownership in or by a vendor, ISMís software analysis is 100 percent vendor neutral and bias free.
ďThe winners of the 2013 Top 15 are the influencers in the CRM community who have made significant advancements in both functionality and connectivity for sales, customer service and marketing professionals; offer better decision making tools for executives; and provide more intimate connectivity with todayís Digital Clients,Ē said Barton Goldenberg, president, ISM. Among the business application and technology trends noted in the report were an increase use of analytical tools and increased number of mobile offerings and move towards real-time CRM.
ďWeíre honored to be recognized by ISM as a leader in innovative CRM solutions for the eighth year running.Ē said Ken Arbadji, vice president of sales for StayinFront. ďWe continue to leverage our advancements in technology and support our clients with features like mobile analytics and technology-enabled presentations that help their field teams know more about their accounts, set a clear action plan and sell more.Ē
Founded in 1985 and headquartered in Bethesda, MD, ISM Inc. provides customer-centric business strategy services to organizations planning and implementing CRM, Social CRM, Social Media and Data Analysis & Insight initiatives. Clients include best-in-class organizations such as ExxonMobil, Giorgio Armani, IBM, Jaguar Land Rover, Kraft Foods, Marriott, McGraw Hill, Nike, PepsiCo, Roche, Samsung, Schlumberger, Zumba Fitness and more. Barton Goldenberg, ISMís founder and president, is a respected author, columnist, speaker and industry leader, including being one of the first three inductees in the CRM Hall of Fame.
StayinFront (stayinfront.com) is an innovative global provider of enterprise-wide customer relationship management software, mobile sales force effectiveness and on-demand CRM solutions. StayinFront has been chosen as a strategic partner by many of the worldís top life sciences, consumer goods and business-to-business companies, improving efficiencies in over 65 countries and more than 25 languages. Headquartered in Fairfield, NJ, USA, StayinFront has offices in the United Kingdom, Ireland, India, Australia, Singapore and New Zealand.