ESII, SAS., the French manufacturer and software provider of innovative solutions for customer flow management, today announced its participation in the Swiss Retail Forum 2013.
To ensure its leadership today, it is essential to manage customers waiting time and to optimize their requests with resources/staff available, so that they receive a high level of care with skills that match their inquiry, all associated with minimum wait.
Whatever your business configuration (shop, purchase collection/pick-up services, fresh food counters, DIY stores, corners, checkouts ...), we offer simple and innovative customers’ reception solutions that meet your needs.
"Great Shopping Experience ™" solutions specifically dedicated to the retail sector improve the customer journey and offer innovative services to actively manage queues and customer traffic (making appointments on the Internet, mobile staff called by barcode, digital signage to enhance the impact of advertising and inform customers, virtual ticket on Smartphone application ...)
ESII helps the retail sector to maximize the sales opportunities in POS, improve customer loyalty, increase customer satisfaction and optimize staff resources.
Winning companies understand every square foot of space must be creatively used to generate sales while enhancing the customer experience. Once installed, the systems drive revenue by reducing customer frustration and confusion and promote additional spending while moving through an interactive queue.
ESII has today an installed base of large retail stores and shopping outlets (ARGOS, BOUYGUES TELECOM, CONFORAMA, FNAC, IKEA, LEROY MERLIN, LECLERC, NESPRESSO, ORANGE Spain, SFR…).
ESII booth will be fully interactive, allowing visitors to experience all of the featured technology products.
June 20, 2013, Congress Center, Beaulieu Lausanne, Switzerland, area 340
ESII (esii.com) provides a full complement of technology and services to meet the increasingly sophisticated needs in customer flow process management markets. ESII is dedicated to providing high performance solutions in queue management, goods collection, electronic call forward, display and digital signage to improve waiting conditions profitability.
ESII is widely recognized as the industry’s leader to optimize customer flow process management with more than 10 000 installed sites.
Headquartered in Lavérune, France, ESII operates worldwide with additional offices in Créteil, near Paris and Vitré for the Western region.
ESII, Great Shopping Experience™, eSirius™, eGestat™, eTurn™, eTrack™, eWelcome™, Cameo™ and eDiseo™ are trademarks of ESII.