Tigo subscribers are now able to easily save their contacts by selecting the service on their SIM card menu and choosing one of the three triggering options: manually, automatically by time, or automatically by number of contact updates. Once backed up, if customers need to migrate to a new SIM card, all of their contacts can be restored automatically from the server to the new SIM card. To ensure easy access to contact details, the customer can also securely manage his or her contact details on a website providing easy access and editing.
Enrique Castillo, Solutions Category Manager at Tigo said: “We are excited to introduce this new solution for our customers. We are providing another way for them to always stay in touch with important business contacts, family and friends by easily and securely recovering their contact information after a phone theft or loss, or when on a business trip. We selected Morpho`s solution due to its reliability and security features, and we are confident that this service will enhance our customers’ experience with our Tigo network.”
“This deployment illustrates the broad range of solutions that Morpho offers its customers,” noted Yves Portalier, Senior Vice President Telecoms at Morpho, e-Documents Division. “Tigo subscribers will truly benefit from our solution, as their contacts can be easily and securely saved and restored. Therefore Tigo can maintain customer satisfaction and ARPU (average revenue per user), and the customer avoids the frustration of lost phone numbers. We are proud to have successfully deployed this solution for Tigo in Honduras and we are confident that other countries will follow, enabling us to expand our services across Latin America.”
Morpho (morpho.com), a high-technology company of Safran (safran-group.com), is one of the world’s leading suppliers of identification, detection and e-document solutions. Morpho is specialized in personal rights and flow management applications, in particular based on biometrics, a sector in which it is the world leader, as well as secure terminals and smart cards. Morpho’s integrated systems and equipment are deployed worldwide and contribute to the safety and security of transportation, data, people and countries.
About Tigo Honduras
Tigo Honduras (tigo.com.hn) has over 4.5 million customers and is a leading provider of mobile services in Honduras. It’s owned by Millicom International Cellular S.A. (MIC), which has headquarters in Luxemburg. Millicom International Cellular S.A. is a global telecommunications group with mobile telephony operations in 13 countries in Latin America and Africa. It also operates various combinations of fixed telephony, cable and broadband businesses in five countries in Central America.
Sebastian KNOLL - Morpho, e-Documents Division
T: +49 (0) 4347 715 2502 / M: + 49 (0) 162 200 77 62
Aleyda Alvarado - Tigo, Honduras