Free press releases distribution network?

More news: Software
Agency / Source: Verint Systems, Inc.

Check Ads Availability|e-mail Article

Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!

Verint Introduces Business Impact Solutions for Operational Excellence - New Offerings Help Operations and Customer Experience Executives Maximize Revenue, Customer Loyalty and Cost Containment -
Verint Introduces Business Impact Solutions for Operational Excellence


PRZOOM - /newswire/ - Melville, NY, United States, 2013/05/23 - New Offerings Help Operations and Customer Experience Executives Maximize Revenue, Customer Loyalty and Cost Containment - NASDAQ: VRNT

Your Banner Ad Here instead - Showing along with ALL Articles covering Software Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


Verint® Systems, Inc. today unveiled several new business solutions designed to help organizations better meet their revenue generation, customer loyalty and cost containment goals across the enterprise. Part of the Impact 360® Workforce Optimization™ suite, Verint Business Impact Solutions™ such as Personalized Guidance™ launched earlier this year now also include Cost-to-Serve™, Call Avoidance™ and Service Recovery™. These solutions, available this month, are designed to help operational leaders improve critical Key Performance Indicators (KPIs) by leveraging Voice of the Customer (VoC) Analytics™ capabilities.

The Verint Cost-to-Serve, Call Avoidance and Service Recovery solutions help address a range of organizational priorities, including operational excellence. Each equips organizational leaders with specific offerings that feature targeted software and services capabilities for addressing business challenges, which can provide high levels of organizational efficiency and rapid ROI.

Armed with these latest Business Impact Solutions, executives can quantify the issues that drive up costs and impact revenue and satisfaction in order to maximize the return on investment in operational and quality optimization initiatives.

Verint’s latest Business Impact Solutions Cost-to-Serve, Call Avoidance and Service Recovery leverage the company’s market-leading VoC Analytics technology to automate call tagging, quantify call drivers and identify coaching opportunities. When these solutions are blended into quality assurance and monitoring processes, they can help replace anecdotal-driven decision making with strategic decisions based on hard data. As a result, organizations can more fully maximize their returns in quality and coaching programs in a simple and cost-effective manner.

The Verint Cost-to-Serve solution is designed to help reduce the cost of providing service to customers without negatively impacting or eroding customer satisfaction by aligning quality initiatives with the voice of the customer. By providing operations managers with an end-to-end view of the drivers of expensive calls, Cost-to-Serve delivers the capabilities needed to trend the impact particular topics have on critical KPIs, surface new areas of concern, shift and better align the focus of coaching initiatives, and quantify the ROI of specific initiatives.

Call Avoidance
Verint’s Call Avoidance solution is designed to maximize first call resolution, help eliminate self-service failures, and identify new opportunities for self-service by leveraging the automatic discovery of insights collected from calls. Call Avoidance not only provides the capabilities needed to understand the drivers of disproportionate calls to the contact center, it also helps operations managers build the business case to engage the back office to help address external drivers or business partners related to self-service failures.

Service Recovery
The Verint Service Recovery solution provides executives with a multi-pronged approach to minimize customer churn by identifying calls where customers are at-risk and interactions where customers require post-call outreach. Service Recovery can help focus agent coaching efforts on how to respond to attrition risks, and help executives leverage existing quality and coaching programs to track “at-risk” issues that contribute to attrition such as poor service, non-performing products and fee dissatisfaction.

Enabled by Verint services, the Verint Business Impact Solutions provide a foundation to help organizations become proactive by automating the identification and quantification of operational performance areas, while prioritizing key items to maximize productivity.

About Verint Enterprise Intelligence Solutions
Verint® Enterprise Intelligence Solutions™ help organizations of all sizes capture and analyze customer interactions, sentiments and trends across multiple channels, improve performance and optimize the customer experience. The solution portfolio includes the Impact 360® Workforce Optimization™ suite and Voice of the Customer software, which serve as strategic enterprise assets for increasing customer satisfaction and loyalty, enhancing products and services, reducing operating costs and driving revenue.

About Verint Systems
Verint® ( is a global leader in Actionable Intelligence® solutions. Its portfolio of Enterprise Intelligence Solutions™ and Security Intelligence Solutions™ helps organizations Make Big Data Actionable™ through the ability to capture, analyze and act on large volumes of rich, complex and often underused information sources such as voice, video and unstructured text. With Verint solutions and value-added services, organizations of all sizes can make more timely and effective decisions. Today, more than 10,000 organizations in 150 countries, including over 80 percent of the Fortune 100, count on Verint solutions to improve enterprise performance and make the world a safer place. Headquartered in NY, Verint has offices worldwide and an extensive global partner network.

This press release contains forward-looking statements, including statements regarding expectations, predictions, views, opportunities, plans, strategies, beliefs, and statements of similar effect relating to Verint Systems Inc. These forward-looking statements are not guarantees of future performance and they are based on management's expectations that involve a number of risks and uncertainties, any of which could cause actual results to differ materially from those expressed in or implied by the forward-looking statements. For a detailed discussion of these risk factors, see our Annual Report on Form 10-K for the fiscal year ended January 31, 2013 and other filings we make with the SEC. The forward-looking statements contained in this press release are made as of the date of this press release and, except as required by law, the Company assumes no obligation to update or revise them or to provide reasons why actual results may differ.


Your Banner Ad Here instead - Showing along with ALL Articles covering Software Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


Agency / Source: Verint Systems, Inc.


Availability: All Regions (Including Int'l)


Traffic Booster: [/] Quick PRZOOM - Press & Newswire Visibility Checker


Distribution / Indexing: [+] / [Company listed above is a registered member of our network. Content made possible by PRZOOM / PRTODAY indexing services]

# # #
Software Warnings - IMPORTANT:
Always be aware/cautious about what you download on your computer/mobile! PURCHASE SOFTWARE related keywords / Banner Ads. Click HERE for details!

  Your Banner Ad showing on ALL
Software articles,
CATCH Visitors via Your Competitors Announcements!

Verint Introduces Business Impact Solutions for Operational Excellence

Company website links NOT available to basic submissions
It is OK to republish and/or LINK any newswire for any legitimate media purpose as long as you name PRZOOM - Press & Newswire and LINK as the source.
  For more information, please visit:
Is this your article? Activate ALL web links by Upgrading to Press Release PREMIUM Plan Now!
Verint Systems, Inc. |
Contact: Anne Patton - 
770-754-8656 Anne.Patton[.]
PRZOOM / PRTODAY - Newswire Today disclaims any content contained in this article. If you need/wish to contact the company who published the current release, you will need to contact them - NOT us. Issuers of articles are solely responsible for the accuracy of their content. Our complete disclaimer appears here.
IMPORTANT INFORMATION: Issuance, publication or distribution of this press release in certain jurisdictions could be subject to restrictions. The recipient of this press release is responsible for using this press release and the information herein in accordance with the applicable rules and regulations in the particular jurisdiction. This press release does not constitute an offer or an offering to acquire or subscribe for any Verint Systems, Inc. securities in any jurisdiction including any other companies listed or named in this release.

Software via RSSAdd NewswireToday - PRZOOM Headline News to FeedBurner
Find who RetweetFollow @NewswireTODAY

Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!

Read Latest Press Releases From Verint Systems, Inc. / Company Profile

Read Software Most Recent Related Press Releases:

Mentor Precision Synthesis Announces Support for the EFPGA Fabric in Silicon Mobility’s OLEA Automotive IC
Oracle Named a Leader in 2017 Analyst Evaluation for Enterprise BI Platforms with Majority Cloud Deployments
IDology Announces Partnership with ThreatMetrix for Powerful Identity and Fraud Prevention
Polish Retailer Marketing Investment Group SA Selects Oracle Planning
Draper James Gains Foundation to Grow Graciously with NetSuite
Intel Custom Foundry Certifies Mentor Physical Verification Tools for 22FFL FinFET Low Power Process
TIBCO Connected Intelligence Cloud Equips Companies for Digital Transformation
WANdisco Launches One of the First Hybrid Data Lake Architectures in Collaboration with AWS
IBM and MTN Help Protect Endangered African Rhinos with Internet of Things Technology
Baker Hughes and KBC Partner to Provide Integrated Process and Operational Software Solutions to the Oil and Gas Industry

Boost Your Social Network
& Crowdfunding Campaigns

NewswireToday Celebrates 10 Years in Business
Find business coaching, life coaching, executive coaching and corporate coaching, best selling coaching books, ...


Visit  NAKIVO, Inc.

Visit  RightITnow Ltd


  ©2017 PRZOOM — Limelon Advertising, Co.
Home | About PRZOOM | Advertise/Pricing | Contact | Investors | Privacy/TOS | Sitemap | FRANCAIS
newswire, PR press releases distribution service magazines engine news alert newsroom press room breaking news public relations articles company news alerts newswiredistribution ezine bizentrepreneur biznewstoday digital business report market search pr firms agencies reports distri-bution today investor relation successful internet entrepreneur newswire distribution freenewswiredistribution asianewstoday bizwiretoday USA pr UK today