Free press releases distribution network?

Agency / Source: Drishti-Soft Solutions

Check Ads Availability|e-mail Article


Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!



Provider of Authentic Health Products, GTM Teleshopping Opts for AMEYO - GTM Teleshopping boosts agent productivity with the help of AMEYO - Drishti-Soft.com
Provider of Authentic Health Products, GTM Teleshopping Opts for AMEYO

 

PRZOOM - /newswire/ - Gurgaon, Haryana, India, 2013/05/13 - GTM Teleshopping boosts agent productivity with the help of AMEYO - Drishti-Soft.com.

   
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Customer Service/Call Center Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

GTM is a teleshopping company and is a pioneer in healthcare products in India. They have espoused AMEYO as their paramount technology for a proper Customer Interaction Management (CIM) as well as increased productivity. GTM Teleshopping was in the search of a technology that could increase agent productivity and attend heavy call flow. They were initially using a boxed solution and a legacy dialer which led to frequent downtime and high number of dropped calls There was also lack of reporting and the voice logs did not suffice to their business requirements.

Adish Jain, Manager, Call center GTM Teleshopping, says,"We being the provider of an assorted and largest range of health products and remedies to other problems, believe that a quality and prompt customer service is imperative for a hassle-free operation. Hence, our business objective is to provide real and effective solutions to our premier customers and provide them with a healthy life. There were however, certain business challenges that created hurdles in the smooth execution of our business. The solution we were using previously did not help us with proper reports and the voice logs did not suit our requirement. We were therefore in the search of a technology that could alleviate these challenges and streamline our services.We were offered help by AMEYO, which assisted us with the IVR node flow customization along with the CRM integration. With AMEYO, our business challenges have been diminished and customer experience enhanced."

Keeping in mind the business challenges faced by GTM, Drishti offered them AMEYO, which catered to all of their business needs. The Customer Manager API and Customized IVR System of AMEYO helped them streamline their business process. They were also benefited by node flow customization as well as CRM System integration which helped them manage the customer database efficiently. The voice log feature of AMEYO recorded calls while, the reporting feature enabled them to configure and garner their reports efficiently.

About GTM Teleshopping

GTM Teleshopping Pvt. Ltd. is a teleshopping company and is the pioneer in Healthcare research products in India. The foundation of the company was laid in the year 2006 with a small set up of around 15 members and one call centre and today the company can boast of several call centers and several hundred members across different regions in India. GTM Teleshopping offers high quality Healthcare products and solutions for some of the problems, occurring commonly today at very affordable prices. GTM offers a wide range of products like Step Up, Tummy Fit, Keshyog, Nazar Suraksha Kavach and many more.

About AMEYO

AMEYO is the flagship call center solution from Drishti for a complete CIM. It has been designed to add value to the businesses and pave way for a structured growth. AMEYO customers enjoy significant increase in efficiency levels, reduction in operational costs, flexibility, consistent user experience and a demonstrable ROI.

About Drishti

Drishti (drishti-soft.com) offers communications solutions that empower enterprises and contact centers to dynamically manage Business Processes, Interactions, Workforce and Service Levels on emerging Unified Communications (IP Telephony, Unified Messaging, Conferencing, Presence Management, and Application Collaboration), SOA (Service Oriented Architecture), and SaaS (Software as a Service). Cutting-edge technologies from Drishti have been designed to add value to the businesses and pave way for a structured growth.

 
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Customer Service/Call Center Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

Agency / Source: Drishti-Soft Solutions

 
 

Availability: All Regions (Including Int'l)

 

Traffic Booster: [/] Quick PRZOOM - Press & Newswire Visibility Checker

 

Distribution / Indexing: [+]

 
 
# # #
 
 
  Your Banner Ad showing on ALL
Customer Service/Call Center articles,
CATCH Visitors via Your Competitors Announcements!


Provider of Authentic Health Products, GTM Teleshopping Opts for AMEYO

Company website links NOT available to basic submissions
It is OK to republish and/or LINK any newswire for any legitimate media purpose as long as you name PRZOOM - Press & Newswire and LINK as the source.
 
  For more information, please visit:
Is this your article? Activate ALL web links by Upgrading to Press Release PREMIUM Plan Now!
|
Contact: Press Office - Drishti-Soft.com 
+91 12 44771000 akankshagarg[.]drishti-soft.com
 
PRZOOM / PRTODAY - Newswire Today disclaims any content contained in this article. If you need/wish to contact the company who published the current release, you will need to contact them - NOT us. Issuers of articles are solely responsible for the accuracy of their content. Our complete disclaimer appears here.
IMPORTANT INFORMATION: Issuance, publication or distribution of this press release in certain jurisdictions could be subject to restrictions. The recipient of this press release is responsible for using this press release and the information herein in accordance with the applicable rules and regulations in the particular jurisdiction. This press release does not constitute an offer or an offering to acquire or subscribe for any Drishti-Soft Solutions securities in any jurisdiction including any other companies listed or named in this release.

Customer Service/Call Center via RSSAdd NewswireToday - PRZOOM Headline News to FeedBurner
Find who RetweetFollow @NewswireTODAY



Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!




Read Latest Press Releases From Drishti-Soft Solutions / Company Profile


Read Customer Service/Call Center Most Recent Related Press Releases:

Dubai Land Department Boosts Citizen Engagement with Altitude-powered Contact Centre
Upstream Works Receives 2016 Industry Champion Award
Frost & Sullivan Commends Teleperformance Egypt’s Ambitious Expansion Plans in Setting up the First Virtual Contact Centre in Dubai
Frost & Sullivan Commends inConcert for Pioneering Leading-edge Solutions for the Latin American Contact Center Applications Market
Upstream Works Software Awarded 2016 TMC Labs UC Innovation Award
Genesys Honors Partner Award Winners at G-Force 2016 Customer Engagement Conference
Frost & Sullivan Recognizes Five9 with 2016 Customer Value Leadership Award For its Focus on Improving Customer Experience in the Global Cloud Contact
Frost & Sullivan Commends Interactive Intelligence for its Industry-leading Growth in the Cloud Contact Center Applications Market
Genesys Launches Omnichannel Customer Service Benchmarking Tool
Genesys to Acquire Interactive Intelligence to Create the World’s Premier Omnichannel Customer Experience Company

Boost Your Social Network
& Crowdfunding Campaigns


LIFETIME SOCIAL MEDIA WALL
 
NewswireToday Celebrates 10 Years in Business
Find business coaching, life coaching, executive coaching and corporate coaching, best selling coaching books, ...



PREMIUM Members


Visit  BizJobs.com

Visit  La Bella Bakery Artisan Bakery Arizona

Visit  JobsWare.com







 
  ©2016 PRZOOM — Limelon Advertising, Co.
Home | About PRZOOM | Advertise/Pricing | Contact | Investors | Privacy/TOS | Sitemap | FRANCAIS
newswire, PR free press releases distribution service magazines engine news alert newsroom press room breaking news public relations articles company news alerts newswiredistribution ezine bizentrepreneur biznewstoday digital business report market search pr firms agencies reports distri-bution today investor relation successful internet entrepreneur newswire distribution prtoday.com freenewswiredistribution asianewstoday bizwiretoday USA pr UK today