RenewData, a full-service eDiscovery provider that offers the industry’s broadest spectrum of review acceleration solutions including its own proprietary Language-Based Analytics, today announced that it has achieved kCura’s Orange-level Relativity Best in Service recognition for outstanding and exceptional customer service for Relativity end users.
“RenewData is fully committed to providing best-of-breed solutions to our clients and Relativity is an important component of that strategy,” said Jim Blayney, CEO of RenewData. “Designations such as Best in Service, coupled with our own intellectual property for Language-Based Analytics and patented proprietary technologies, underscore our well-honed ability to successfully manage matters of diverse size, complexity, risk, time and cost sensitivities.”
Through a voluntary audit, Relativity Best in Service partners demonstrate their expertise and experience hosting projects in Relativity. kCura evaluates these partners in three areas: technical infrastructure, customer service, and product expertise. Additionally, Best in Service partners meet a set of requirements for their duration as a hosting partner, size of Relativity installations, and core Relativity certifications.
kCura has two designations for Best in Service: Orange and Blue. While both sets of partners are certified to provide a quality Relativity experience, Orange-level partners are recognized for making additional investments in people, process, and technology to manage installations with above-average user counts all while maintaining the high standards of Best in Service.
RenewData also maintains Relativity Certified Administrator, Relativity Certified Sales Professional, and Relativity Certified Reseller designations from kCura. Additionally, RenewData applies comprehensive security to its hosted Relativity environments with a datacenter that boasts government-level ISO/IEC 27001 certification.
“We’re excited to recognize RenewData with the Orange-level Best in Service designation,” said Andrew Sieja, president and CEO of kCura. “They do a great job providing an exceptional Relativity experience for their clients.”
RenewData (renewdata.com) is a full-service eDiscovery provider that helps corporations and law firms achieve significant time and cost savings, attain a high level of defensibility and reliability, and easily manage multiple projects for legal, regulatory and investigative matters. The company has a deep history building and applying advanced technology for eDiscovery, and has a particular expertise in review acceleration, delivering the industry’s broadest spectrum of solutions to expedite analysis of large collections of data. Of particular note, RenewData’s Language-Based Analytics offerings uniquely accelerate review without relying on artificial intelligence, delivering dramatic savings with a high level of knowledge extraction as well as transparency and insight into reviewer decisions. For more information, call 888.811.3789.
kCura are the developers of the e-discovery software Relativity, a web-based platform for the processing, review, analysis, and production of electronic data. Relativity has more than 70,000 active users worldwide from organizations including the U.S. Department of Justice and 95 of the top 100 law firms in the United States. Relativity also powers Method, kCura’s workflow and notification system for managing legal hold and risk assessment processes. kCura helps corporations, law firms, and government agencies meet e-discovery challenges by installing Relativity and Method on-premises and providing hosted, on-demand solutions through a global network of partners. kCura has been ranked the 31st fastest-growing technology company in North America on Deloitte’s Technology Fast 500 and named one of Chicago’s Top Workplaces by the Chicago Tribune.