Altitude Software, a leader in contact center technology, today announces it has received the prestigious "Dirigentes 2012" award for the "Innovation" category. The "Dirigentes" awards aim to recognize best practices by companies operating in Spain.
The awards are organized by Grupo Dirigentes, a leading Spanish business media group and have reached its 26th edition. This year, eleven companies from all industries received awards in different categories such as leadership, customer service, strategy, management, etc.
"Altitude Software has a long standing commitment to technological innovation and the development of the contact center industry" states Mrs. Raquel Serradilla, Altitude Software General Manager for Spain. "The continuous investment in technology development and clear focus on customer interaction solutions has enabled us to ride each wave of disruptive innovation, address continuous change in our customers' business needs and become a reference in the global market"
Grupo Dirigentes is a leading media group focused on business and economy publications and sites such as dirigentesdigital.com and nuestrosnegocios.com, with a consolidated audience of 1,5 million readers in the business community.
About Altitude Software
Altitude Software (altitude.com) is the leader of unified customer interaction solutions, managing dynamic contact centers independently of platforms since 1993. With about 1100 customers in 80 countries, Altitude strives for customer satisfaction and is ISO 9001 certified for its worldwide support. Altitude Software has won 50+ industry awards. "Altitude uCI" (unified customer interaction) is a software suite that manages in real time enterprise functions like Customer Service, Help Desk, Collections, Telesales, Surveys, etc. It is unique in accelerating the creation of services and campaigns, thanks to the unified design studio, routing, dialler, voice portal, desktop front-end, monitoring and analytics. Altitude Software can be reached at +49 (0) 2102 420 669 or emailed to info[.]altitude.com.