Today, Conveyant Systems, Inc., a leading supplier of PC-based Console and E911 solutions, announced that it’s TeleDirectory™ PC Console will be sold through Avaya, a global provider of business collaboration and communication solutions, through the Avaya DevConnect Select Product Program.
The Select Product Program offers a streamlined way to order Avaya-compatible, third-party applications, chosen for the powerful capabilities they bring to Avaya’s portfolio.
Conveyant’s TeleDirectory PC Console, offered through the program, has been compliance-tested for compatibility with Avaya Communication Server 1000 7.5. Integration with the Avaya platform makes it easy for companies to realize the benefits of the TeleDirectory Console application with its extensive directory and call processing capabilities for the enterprise.
As part of Avaya’s orderable solution set, Conveyant’s solutions can be easily purchased through Avaya and its channel partners. Customers can add specific capabilities to their existing platform or can source a complete Avaya-based communications solution that includes the TeleDirectory Console.
Conveyant Systems and other companies participating in the Select Product Program are Technology Partners in the Avaya DevConnect Program an initiative to develop, market and sell innovative third-party products that interoperate with Avaya technology and extend the value of a company’s investment in its network.
Streamlined ordering through the Avaya Select Product Program is available in the U.S. and Canada, and is expected to expand globally during 2013. Delivery, implementation, service and support are provided by Select Product Program companies.
“We are pleased that our TeleDirectory PC Console is now available through the Avaya DevConnect Select Product Program. Our TeleDirectory PC Console was designed to meet the needs of today’s demanding telecommunications environment, and provides a total solution which integrates a robust directory database with efficient call processing tools to provide the best in customer service for the enterprise. Conveyant Systems’ TeleDirectory PC Console provides a uniquely productive and cost effective tool for telephone attendants by allowing them to handle more calls in less time which ensures a positive “first introduction” to the organization.” - Tim Kenyon, president, Conveyant Systems
“The inclusion of products or services from Technology Partners such as Conveyant Systems, Inc. in the DevConnect Select Product Program helps Avaya customers obtain complete end-to-end solutions with ease. Conveyant’s TeleDirectory PC Console is recognized as bringing value-added solutions to the customer’s telecommunications networks.” - Eric Rossman, vice president, developer relations, Avaya
Avaya is a global provider of business collaboration and communications solutions, providing unified communications, contact centers, networking and related services to companies of all sizes around the world.
About Conveyant Systems, Inc.
Founded in 1987, Conveyant Systems (conveyant.com) develops and markets the TeleDirectory™ family of PC-based Attendant Consoles and Sentry™ E911 Location Management Solutions for call handling and database information-intensive applications for the PBX, Centrex and VoIP marketplace. Conveyant’s products have been developed with reliability, network compatibility, ease of use and advanced features which provide benefits, including improved customer service, lower labors costs and increased employee productivity. Conveyant's modular approach to application design provides for a variety of applications in healthcare, hospitality, public service, government, financial and higher education markets. Contact Conveyant Systems at (800) 634-3688 for more information about our company, products and services.