Many organizations use Unisys ClearPath computer systems to deal with their high-end fast transaction processing applications. These computer systems are used in such industries as airline, covering ticketing and baggage handling to hotels, running online reservation systems to communications, providing the voicemail engine behind many of the largest global telecommunications systems, delivering messages to over 150 million voicemail boxes every day.
These types of information are business critical and as such need to be incorporated in to the capacity management planning process.
Metron is pleased to announce the Airline Reservation System Capture Pack, the first of a series of Capture Packs which take information from Unisys ClearPath applications into athene®, allowing organizations to manage capacity utilizing both their business and technical information.
Andrew Smith CSMO at Metron commented ‘ Our Airline Reservation System Capture Packcaptures data on items such as the number of transactions, number of bags processed and number of passengers boarded. This business information is used independently in our athene® capacity management software solution to report on observed metrics and to predict future trends based on those measurements. athene® then brings this business data into one place together with traditional IT component level capacity metrics such as CPU or disk utilization to add further value.’ for example predicting how a given change in the business will affect the underlying IT infrastructure.
The Airline Reservation System Capture Pack means that business and component statistics are correlated and infrastructure plans made on the basis of business trends: ‘If we sell 20% more tickets, we need 30% more hardware to process the sales’ or ‘If passengers numbers increase by 30% we’ll need more disk but will be wasting money if we add more processing power’. Obtaining and reporting on this type of information assists organizations in producing accurate enterprise capacity management plans.
Andrew Smith concluded ‘Looking at performance and capacity challenges from all possible angles, 360°Capacity Management, gives organizations the ability to properly meet service level agreements and meet capacity management’s mission of providing adequate capacity at controlled costs, both now and in the future.’
Organizations running the Airline Reservation System application on Unisys ClearPath should talk to Metron about Airline Reservation System Capture Packs. Capture Packs tailored to other Unisys ClearPath applications can be quickly and easily created on request.
Metron’s 360°Capacity Management initiative gives those involved in Capacity Management the ability to properly meet their mission. 360°Capacity Management has been designed to meet the varying and specific needs of performance analysts and capacity planners for their businesses, for specific hardware facilities or as with the Airline Reservation System Capture Pack, their software environment.
Metron (metron-athene.com) has been leading the way in Capacity Management since 1986 and is justifiably proud of its history. An independent company, Metron delivers Capacity Management solutions across the Globe and has an impressive client list of Fortune 500 and FTSE 100 Companies including ACS, Internal Revenue Service, LA County, Deloitte, Marriott, US Customs, T-Mobile, WH Smith, Telefonica O2, Nestle and LloydsTSB.
Metron believes its expertise in this area is second to none, after all Metron literally wrote the book, having co-written and advised on the original Capacity Management processes and guidelines contained within the UK Office of Government Computing Information Technology Infrastructure Library (ITIL) and continues to be involved in the ongoing formulation of the latest versions.
Metron’s 350+ man-years of experience, amassed helping businesses to implement successful capacity management solutions, are available to help Companies meet the challenges of managing their physical and virtual environments. All that expertise has been built into the athene® capacity management software that Metron develops and sells in the US and UK, and through partners around the world.
Metron works in partnership with leading IT suppliers such as Hewlett Packard, Microsoft Systems, VMware, Computer Associates, IBM, Capgemini, and Oracle and alongside the world’s leading Outsourcing Companies, assisting with expert ITIL® consultancy and training services.
athene® is a registered trademark of Metron Technology Ltd and Metron-Athene, Inc.
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