Free press releases distribution network?

More news: Software
Agency / Source: Oracle Corporation

Check Ads Availability|e-mail Article


Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!



South Jersey Gas Selects Oracle Utilities Solutions to Support Enterprise-wide Customer Service Transformation Initiative - South Jersey Gas an investor-owned natural gas utility with approximately 700 employees and over 354,000 customers within the seven counties in Southern New Jersey selected Oracle Utilities Customer Care and Billing
South Jersey Gas Selects Oracle Utilities Solutions to Support Enterprise-wide Customer Service Transformation Initiative

 

PRZOOM - /newswire/ - Redwood Shores, CA, United States, 2013/01/24 - South Jersey Gas an investor-owned natural gas utility with approximately 700 employees and over 354,000 customers within the seven counties in Southern New Jersey selected Oracle Utilities Customer Care and Billing. NYSE, NASDAQ: ORCL

   
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Software Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

South Jersey Gas an investor-owned natural gas utility with approximately 700 employees and over 354,000 customers within the seven counties in Southern New Jersey selected Oracle Utilities Customer Care and Billing, Oracle Utilities Customer Self-Service and Oracle Utilities Customer Care and Billing Business Intelligence to support its enterprise-wide customer service transformation initiative.

South Jersey Gas is replacing a legacy customer information system (CIS) with Oracle’s integrated utility platform which supports complete customer care, billing, credit and collections and payment processing as a business imperative to continue providing its customers with the level of service they expect and deserve.

Oracle Utilities Customer Care and Billing and Oracle Utilities Customer Self-Service will give South Jersey Gas customer service representatives a 360-degree view of customer and premise data, helping streamline billing processes and enabling more responsive customer service. The utility expects that the solutions will help reduce abandoned calls, wait time, average handle time and training time for customer service representatives, as well as increase first call resolutions.

With the Oracle applications in place, the utility will work to manage all aspects of the utility customer lifecycle including service connection, meter read management, complex billing, payment processing and debt collection. South Jersey Gas also plans to use the Oracle solutions to more easily implement rate changes through flexible rate and billing structures as well as to ensure all customers receive a correct bill.

Additionally, with Oracle Utilities Customer Care and Billing Business Intelligence, South Jersey Gas hopes to easily organize consistent, relevant and timely customer data from across the enterprise to improve reporting processes. These reports will provide South Jersey Gas management with a holistic view of customer-related information to improve decision making and ensure regulatory compliance in a deregulated market.

Supporting Quotes
“Oracle Utilities will enable us to easily and effectively share data across our company to enhance and streamline our customer service processes, while providing flexibility to support long-term strategic goals,” said Samuel Pignatelli, Vice President Operational Initiatives, South Jersey Gas.

“Deregulation, increased competition and customer demands for superior service all contribute to a utility’s need to continuously improve organizational effectiveness. Oracle Utilities Customer Care and Billing, Oracle Utilities Customer Self-Service and Oracle Utilities Customer Care and Billing Business Intelligence will help South Jersey Gas to harness a complete view of customer data, streamline billing processes and enable more responsive customer service,” said Rodger Smith, senior vice president and general manager, Oracle Utilities.

About Oracle Utilities
Oracle Utilities delivers proven software applications that help utilities of all types and sizes achieve competitive advantage, business performance excellence and a lower total cost of technology ownership. Oracle Utilities integrates industry-specific customer care and billing, network management, work and asset management, mobile workforce management and meter data management applications with the capabilities of Oracle's industry-leading enterprise applications, business intelligence tools, middleware, database technologies, as well as servers and storage. The software enables customers to adapt more nimbly to market deregulation, meet ever-evolving customer demands and deliver on environmental conservation commitments. Additionally, Oracle Utilities helps utilities prepare for smart metering and smart grid initiatives that enhance efficiency and provide critical intelligence metrics that can help drive more-informed energy and water usage decisions for consumers and businesses. For more information, visit oracle.com/goto/utilities.

About Oracle
Oracle (NASDAQ: ORCL) engineers hardware and software to work together in the cloud and in your data center.

About Oracle in Industries
Oracle industry solutions leverage the company's best-in-class portfolio of products to address complex business processes relevant to utilities, helping speed time to market, reduce costs, and gain a competitive edge.

Trademarks
Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.

Contact: Lacy Cooper, O’Keeffe & Company
P: +1 540-364-5913 - E: lcooper[.]okco.com.

 
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Software Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

Agency / Source: Oracle Corporation

 
 

Availability: All Regions (Including Int'l)

 

Traffic Booster: [/] Quick PRZOOM - Press & Newswire Visibility Checker

 

Distribution / Indexing: [+] / [Company listed above is a registered member of our network. Content made possible by PRZOOM / PRTODAY indexing services]

 
 
# # #
 
Software Warnings - IMPORTANT:
Always be aware/cautious about what you download on your computer/mobile! PURCHASE SOFTWARE related keywords / Banner Ads. Click HERE for details!
.

 
  Your Banner Ad showing on ALL
Software articles,
CATCH Visitors via Your Competitors Announcements!


South Jersey Gas Selects Oracle Utilities Solutions to Support Enterprise-wide Customer Service Transformation Initiative

Company website links NOT available to basic submissions
It is OK to republish and/or LINK any newswire for any legitimate media purpose as long as you name PRZOOM - Press & Newswire and LINK as the source.
 
  For more information, please visit:
Is this your article? Activate ALL web links by Upgrading to Press Release PREMIUM Plan Now!
Oracle Corporation |
Contact: Candice van der Laan - Oracle.com 
650-506-0814 candice.van.der.laan[.]oracle.com
 
PRZOOM / PRTODAY - Newswire Today disclaims any content contained in this article. If you need/wish to contact the company who published the current release, you will need to contact them - NOT us. Issuers of articles are solely responsible for the accuracy of their content. Our complete disclaimer appears here.
IMPORTANT INFORMATION: Issuance, publication or distribution of this press release in certain jurisdictions could be subject to restrictions. The recipient of this press release is responsible for using this press release and the information herein in accordance with the applicable rules and regulations in the particular jurisdiction. This press release does not constitute an offer or an offering to acquire or subscribe for any Oracle Corporation securities in any jurisdiction including any other companies listed or named in this release.

Software via RSSAdd NewswireToday - PRZOOM Headline News to FeedBurner
Find who RetweetFollow @NewswireTODAY



Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!




Read Latest Press Releases From Oracle Corporation / Company Profile


Read Software Most Recent Related Press Releases:

LDiscovery Completes Acquisition of Kroll Ontrack
SYSPRO Opens a New Office in Nairobi, Kenya
Rocket Servergraph Professional Now Supports IBM i
JDA Solutions Selected by Coca-Cola FEMSA Mexico to Support its Innovative Supply Chain
CommutAir Leverages The Weather Company, an IBM Business, to Harness the Power of Big Data from the Tarmac
Leading Independent Research Firm Cites TIBCO as a Strong Performer in Insight Platform Report
Saba Named a Leader in Learning and Performance Management
Infor Recognized as Top Retail Software Provider in 2016 RIS News LeaderBoard
IBM Debuts Blockchain Ecosystem to Help Accelerate Growth of Networks on Hyperledger Fabric
Permanent TSB to Improve Contact Centre Performance and Compliance with Noble Systems Composer Real-Time Speech Analytics

Boost Your Social Network
& Crowdfunding Campaigns


LIFETIME SOCIAL MEDIA WALL
 
NewswireToday Celebrates 10 Years in Business
Find business coaching, life coaching, executive coaching and corporate coaching, best selling coaching books, ...



PREMIUM Members


Visit  Triggr & Bloom

Visit  JobsWare.com

Visit  La Bella Bakery Artisan Bakery Arizona







 
  ©2016 PRZOOM — Limelon Advertising, Co.
Home | About PRZOOM | Advertise/Pricing | Contact | Investors | Privacy/TOS | Sitemap | FRANCAIS
newswire, PR free press releases distribution service magazines engine news alert newsroom press room breaking news public relations articles company news alerts newswiredistribution ezine bizentrepreneur biznewstoday digital business report market search pr firms agencies reports distri-bution today investor relation successful internet entrepreneur newswire distribution prtoday.com freenewswiredistribution asianewstoday bizwiretoday USA pr UK today