• For the first time, University Business readers nominated products that have made a positive difference at colleges and universities this year.
• Bomgar named a Top Product based on the solution's capability to consolidate and centralize technology support.
Bomgar, a leading provider of secure remote support solutions, today announced it has been selected as a University Business 2012 Readers' Choice Top Product. The winners were selected by the editors of University Business from nominations submitted by the readership of the magazine, and were based on both the quantity of nominations and the quality of reader descriptions.
Most of today's colleges and universities include satellite or remote campuses, as well as offer online classes, resulting in students, staff and systems being spread out around the world. Additionally, many universities are made up of several different colleges or schools, each with their own tech support organization. Rather than each school or campus operating as its own island, the Bomgar solution brings support under one virtual roof, allowing IT departments to capitalize on the efficiencies of using common technologies and processes.
"It is such an honor to be recognized as a company with a product that not only makes the jobs of IT workers and managers easier, but contributes to the overall success of higher education institutions," said Scott Braynard, VP of public sector, Bomgar. "Bomgar's unique, appliance-based remote support solution allows IT service desks to remotely access and fix nearly any computing device-from laptops to servers to tablets-whether they're on campus or on the other side of the world, eliminating costly on-site visits. The Bomgar solution is ideal for higher education organizations for two main reasons: the need to securely provide IT support to a variety of remote devices and systems, and the desire to consolidate technology and support services."
The first annual University Business Readers' Choice Top Products award recognizes leaders in the higher education industry and provides university leaders and administrators with the unique opportunity to learn what products their colleagues around the country are using, and how these products contribute to the success of their schools.
"We are pleased to announce the first-ever University Business Top Products list and plan to make it a yearly feature," says University Business Editor-in-Chief Tim Goral. "The nominations came from a variety of university administrators who have shared their experiences with these products and how they have improved the way their school operates. We hope their insight becomes a valuable resource to our readers and helps them solve their biggest challenges on campus."
The complete list of products has been announced online and in the December issue of University Business magazine.
About University Business
University Business is the most widely received, most regularly read publication for higher education leaders at two- and four-year colleges and universities nationwide. UB provides cutting-edge coverage of higher education technology, news, finance, policy, profiles and more to this exclusive audience across print, digital and in-person event platforms, including the annual higher ed technology conference, UBTech. Independent surveys have proven that year after year, no other higher education management publication matches the reach, readership and audience engagement of University Business.
Bomgar (bomgar.com) provides remote support solutions for easily and securely supporting computing systems and mobile devices. The company's appliance-based products help organizations improve tech support efficiency and performance by enabling them to securely support nearly any device or system, anywhere in the world - including Windows, Mac, Linux, iOS, Android, BlackBerry and more. More than 6,500 organizations across 65 countries have deployed Bomgar to rapidly improve customer satisfaction while dramatically reducing costs. Bomgar is privately held with offices in Jackson, Atlanta, Washington D.C., Paris and London.