NBS announced today the availability of a new administrative tool for its customers using SIP and Hosted Voice Products. The company, in the telecom industry for over 25 years, is a NJ based carrier, reseller and MSP offering Hosted voice, SIP Trunking, MPLS, High Bandwidth DIA and many more services to small to medium sized businesses (SMBs), enterprises and government organizations. The SIP Trunking Portal allows NBS customers real-time administration of their SIP Trunk lines. It offers enhanced functionality for the purposes of Disaster Recovery and for users who need to frequently change where and how calls are routed. Users can make changes all the way down to the DID level in real time. The tool can also be used by wholesale customers who need to route or reroute their customers’ calls from their own servers.
As the telecom industry moves from traditional TDM to what is quickly becoming an all IP environment, SIP Trunks are gaining in popularity and usage. They are becoming essential virtual voice and data channels for businesses and organizations nation-wide. They efficiently and economically deliver important features to businesses, such as e911, 411, dynamic bandwidth allocation, advanced call handling and number portability. Taking into consideration how ubiquitous these channels are becoming, NBS recognized the need for its customers to be able to take control of how and where these SIP Trunks and trunk groups could be accessed, routed, re-directed and managed.
"We are proud to be able to say that the NBS SIP Trunking tool was developed, implemented and continues to be enhanced in direct response to our customers' specific needs," stated Russell Markman, NBS' President. "It is part of a larger admin suite that includes Voice Manager, CDR reporting, Queue Manager, Call Flow Manager and e911 administration," he added. The company believes that all these tools, taken together, have put unprecedented power into the hands of its customers. It gives them the ability to accomplish a wide array of administrative duties that in the past were reserved only for carrier staff. In doing so the tool helps eliminate the time, cost and complications that can arise in the planning and maintenance of Trunks, Trunk Groups, DIDs and DID Groups as well as off-network telephone numbers.
"SIP Trunking has the capacity to maximize available features and reduce costs and is quickly becoming the go-to technology for SMBs seeking to upgrade their telecom capabilities," stated NBS' Markman. "Utilizing a provider with a high level of familiarity with that technology is always a wise choice. Even better is giving the customer the option for self administration of those assets, which is something our new SIP Trunking Portal does quite elegantly" he later added.
Founded in 1984, NBS (nbsvoice.com) provides a wide variety of voice, data, and Internet services to a diverse customer base that includes residential, small business, and large corporate clients. NBS interfaces with several major carriers including Verizon, CenturyLink, AT&T, Windstream, Level 3 and XO Communications. The company’s V.o.I.C.E. (Voice over Internet Communications Exchange) platform is a full-featured VoIP network, which provides hosted and SIP trunking services to wholesale, commercial, and residential customers nationwide. Through its own network and those of its carrier partners NBS provides MPLS, Private Line, and Dedicated Internet Access ranging from DSL through Gigabit Ethernet. This unique mix of powerful capabilities and flexible implementation options allows NBS to integrate various services from multiple carriers and to provide unified communications through a one-stop-shop approach.