Free press releases distribution network?

More news: Software
Agency / Source: Inflectra Corporation

Check Ads Availability|e-mail Article


Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!



Inflectra Releases KronoDesk Customer Support & Help Desk App - Inflectra is proud to announce the final release of KronoDesk, our customer support and help desk ticketing system - Inflectra.com
Inflectra Releases KronoDesk Customer Support & Help Desk App

 

PRZOOM - /newswire/ - Silver Spring, MD, United States, 2012/10/24 - Inflectra is proud to announce the final release of KronoDesk, our customer support and help desk ticketing system - Inflectra.com.

   
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Software Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

KronoDesk™ includes a powerful and flexible help desk ticketing system that can be quickly and easily tailored to meet your support needs. With support for custom fields and workflows you can create different support processes for your different products.

KronoDesk makes it easy for your customers to attach files and screenshots with their tickets making it easy for your support agents to reproduce issues and help your customers.

KronoDesk™ provides a knowledge base and online support forums. making your customers more self-sufficient with routine issues so that your support personnel can focus their time on the critical issues and complex enquiries.

KronoDesk™ provides personalized dashboards for both your customers and support personnel. The customer dashboard provides a single view for your customers to see new knowledge base articles, recent forum posts and all their open tickets . The support agent dashboard provides a consolidated view for your support personnel to see all their assigned tickets, and unanswered forum posts.

When used with SpiraTeam you can integrate your customer support into your software development lifecycle. Each KronoDesk ticket can generate new items in SpiraTeam so that customer requests can be seamlessly added to the product backlog.

KronoDesk works seamlessly with SpiraTeam to provide an end-to-end flow of information from your customers to your developers and product managers.

KronoDesk™ is an integrated customer support system that includes help desk ticketing, customer support forums and an online knowledge base in a single user interface.

SpiraTeam® is a powerful Requirements and Test Management solution that manages a software project’s requirements, scope, use-cases, tests, releases and bugs and issues in one environment, with complete requirements traceability throughout. Customers can track every bug or issue back to the test case and test step that being executed, and from there back to the underlying requirement needing fulfillment.

About Inflectra®
Inflectra® (inflectra.com) is a privately held software company dedicated to helping its customers - large corporations, small businesses, professional services firms, government agencies and individual developers – with the means to effectively and affordably manage their software development lifecycles, so as to decrease the time to market and increase return on investment.

Inflectra® is currently headquartered in the growing technology community of Silver Spring, Maryland located just outside Washington, D.C.

Inflectra®, SpiraTest®, SpiraPlan®, SpiraTeam® and KronoDesk™ are either trademarks or registered trademarks of Inflectra Corporation.

 
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Software Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

Agency / Source: Inflectra Corporation

 
 

Availability: All Regions (Including Int'l)

 

Traffic Booster: [/] Quick PRZOOM - Press & Newswire Visibility Checker

 

Distribution / Indexing: [+]

 
 
# # #
 
Software Warnings - IMPORTANT:
Always be aware/cautious about what you download on your computer/mobile! PURCHASE SOFTWARE related keywords / Banner Ads. Click HERE for details!
.

 
  Your Banner Ad showing on ALL
Software articles,
CATCH Visitors via Your Competitors Announcements!


Inflectra Releases KronoDesk Customer Support & Help Desk App

Company website links NOT available to basic submissions
It is OK to republish and/or LINK any newswire for any legitimate media purpose as long as you name PRZOOM - Press & Newswire and LINK as the source.
 
  For more information, please visit:
Is this your article? Activate ALL web links by Upgrading to Press Release PREMIUM Plan Now!
|
Contact: Media Relations - Inflectra.com 
202-558-6885 sales[.]inflectra.com
 
PRZOOM / PRTODAY - Newswire Today disclaims any content contained in this article. If you need/wish to contact the company who published the current release, you will need to contact them - NOT us. Issuers of articles are solely responsible for the accuracy of their content. Our complete disclaimer appears here.
IMPORTANT INFORMATION: Issuance, publication or distribution of this press release in certain jurisdictions could be subject to restrictions. The recipient of this press release is responsible for using this press release and the information herein in accordance with the applicable rules and regulations in the particular jurisdiction. This press release does not constitute an offer or an offering to acquire or subscribe for any Inflectra Corporation securities in any jurisdiction including any other companies listed or named in this release.

Software via RSSAdd NewswireToday - PRZOOM Headline News to FeedBurner
Find who RetweetFollow @NewswireTODAY



Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!




Read Latest Press Releases From Inflectra Corporation / Company Profile


Read Software Most Recent Related Press Releases:

Sydney Adventist Hospital Supports Patient Care with Reliable Document Exchange
PTC Marks 15 Years of Partnering with DoD STARBASE Program for Hands-On STEM Education
Multiple Infor Solutions Placed on the Constellation ShortList™ for HR, Financial and Customer Experience
IBM Announces Major Blockchain Collaboration with Dole, Driscoll’s, Golden State Foods, Kroger, McCormick and Company, McLane Co., Nestlé, Tyson Foods
Cortland Capital Market Services, LLC Adopts Yardi Investment Management
JDRF and IBM Collaborate to Research Risk Factors for Type 1 Diabetes in Children
MasterControl Unveils New Corporate Headquarters
Infor Achieves FedRAMP Ready Status
MyoKardia Reduces VM Backup Budget by 50% with NAKIVO
The Weather Company, an IBM Business, to Integrate Global Flight Tracking Data from FlightAware

Boost Your Social Network
& Crowdfunding Campaigns


LIFETIME SOCIAL MEDIA WALL
 
NewswireToday Celebrates 10 Years in Business
Find business coaching, life coaching, executive coaching and corporate coaching, best selling coaching books, ...



PREMIUM Members


Visit  JobsWare.com

Visit  Intrinsic Executive Search Ltd

Visit  S&A Capital Partner Ltd







 
  ©2017 PRZOOM — Limelon Advertising, Co.
Home | About PRZOOM | Advertise/Pricing | Contact | Investors | Privacy/TOS | Sitemap | FRANCAIS
newswire, PR press releases distribution service magazines engine news alert newsroom press room breaking news public relations articles company news alerts newswiredistribution ezine bizentrepreneur biznewstoday digital business report market search pr firms agencies reports distri-bution today investor relation successful internet entrepreneur newswire distribution prtoday.com freenewswiredistribution asianewstoday bizwiretoday USA pr UK today