Based on its recent research on the plastics used in water infrastructure in which pressure pipes was a key market, Frost & Sullivan presents SABIC with the 2012 European Frost & Sullivan Award for Customer Value Enhancement. A leading provider of polyolefin solutions for a wide range of typical applications with a specific focus on the pressure pipe market segment, SABIC's proactive initiative and in-depth understanding of the pipe manufacturing process has helped it create an ocean of opportunities for the customer to optimize operational efficiencies.
The company's value chain partnership approach of working closely with the customer to understand unmet needs at each stage of the pipe manufacturing process is clearly demonstrated in its SABIC®Vestolen A RELY bimodal HDPE product line.
SABIC®Vestolen A RELY grades bring together proprietary knowledge in terms of catalyst, resin and extrusion technology with designs that offer unique properties. This in turn has helped processors optimize the efficiency of their operations depending on the production capacity as well as the size of the pipes. It has also helped in reducing the carbon footprint associated with pipe production.
"By developing customized process-oriented solutions, SABIC has strived to attain a balance between product performance, sustainability and customer expectation," said Frost & Sullivan Senior Research Analyst Deepak Karthikeyan. "In a visionary move, the company has streamlined its efforts in the bimodal HDPE pipe market segment according to specific megatrends in the energy and water sectors, which have enabled the company to further strengthen its position in this mature market.""The company has always moved ahead of the market by trying to design products that offer advantages not only to the pipe manufacturers but also to contractors and network operators because the SABIC®Vestolen A RELY bimodal polyethylene brings to the table, state of the art mechanical properties," noted Deepak Karthikeyan.
Overall, SABIC's approach in focussing on the overall solution rather than the product alone has played a huge role in customers choosing to partner with it, increasing its customer base and consolidating its position for the future. In recognition of these factors, Frost & Sullivan is pleased to present SABIC with the 2012 Frost & Sullivan Customer Value Enhancement Award in the European bimodal HDPE market for pressure pipes.
Each year, Frost & Sullivan presents this award to the company that has demonstrated excellence in implementing strategies that proactively create value for its customers with a focus on improving the return on the investment that customers make in its services or products. This award recognizes the company's focus on enhancing the value that its customers receive, beyond simply good customer service, leading to improved customer retention and ultimately customer base expansion.
Frost & Sullivan's Best Practices Awards recognize companies in a variety of regional and global markets for demonstrating outstanding achievement and superior performance in areas such as leadership, technological innovation, customer service, and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analysis, and extensive secondary research in order to identify best practices in the industry.
Saudi Basic Industries Corporation (SABIC) ranks among the world's top petrochemical companies. The company is among the world's market leaders in the production of polyethylene, polypropylene and other advanced thermoplastics, glycols, methanol and fertilizers.
SABIC recorded a net profit of SR 29.24 billion (US$ 7.80 billion) in 2011. Sales revenues for 2011 totaled SR 189.90 billion (US$ 50.64 billion). Total assets stood at SR 332.78 billion (US$ 88.74 billion) at the end of 2011.
SABIC's businesses are grouped into Chemicals, Polymers, Performance Chemicals, Fertilizers, Metals and Innovative Plastics. SABIC has significant research resources with 17 dedicated Technology & Innovation facilities in Saudi Arabia, the USA, the Netherlands, Spain, Japan, India and South Korea. The company operates in more than 40 countries across the world with more than 40,000 employees worldwide.
SABIC manufactures on a global scale in Saudi Arabia, the Americas, Europe and Asia Pacific.
Headquartered in Riyadh, SABIC was founded in 1976 when the Saudi Arabian Government decided to use the hydrocarbon gases associated with its oil production as the principal feedstock for production of chemicals, polymers and fertilizers. The Saudi Arabian Government owns 70 percent of SABIC shares with the remaining 30 percent held by private investors in Saudi Arabia and other Gulf Cooperation Council countries.
SABIC in Europe
In Europe SABIC has 12 world-scale production facilities which manufacture polyethylenes, polypropylenes, engineering thermoplastics and chemical products. An extensive network of local sales offices and logistical hubs are responsible for sales of these products as well as those manufactured elsewhere in the world. In addition SABIC has three research facilities based in the region, which form part of its global Technology and Innovation organization.
SABIC employs approximately 6000 people in Europe.
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