Attensity, the leading provider of social analytics and engagement applications for Social CRM, today announced its position at the top of Hypatia Research Group’s 2012 Galaxy™ for Social Analytics & Intelligence. The report analyzes the market dynamics and leading vendors in the social analytics space.
Hypatia Research Group based its evaluation on organizations fully processing what is feasible in regards to capturing, managing, analyzing and, above all, creating social intelligence in order to take action on user-generated content.
“Attensity is among the most mature and robust enterprise-level vendors evaluated for our study,” said Leslie Ament, vice president and senior analyst at Hypatia Research Group. “We were impressed by Attensity’s significant strength in contextual analysis, combined with social media monitoring, to deliver in-depth decision support for business initiatives.”
Attensity’s social analytics suite is recommended in the Galaxy report as a short-list contender for companies of all sizes. The report highlights Attensity’s ability to handle large volume, velocity and a variety of contextual information –from internal content, to Facebook, online RSS or media feeds, to the Twitter Firehose, or complete data stream– with support for 32 languages.
“We are very proud to have Hypatia Research Group’s analysis confirm our position as a leading vendor in the social analytics industry,” said Ian Hersey, chief technology officer of Attensity. “For over a decade we have been helping the world’s leading brands use our patented text analytics solutions to derive actionable insights from massive volumes of unstructured data. Now, Attensity is once again leading the market by helping our customers derive real-time, actionable intelligence from social media conversations.”
Attensity will host a webinar with Hypatia Research Group on Wednesday, August 22, at 11:00am PT to discuss details of the report findings. Registrants will receive access to the report following the webinar.
Attensity’s social analytics and engagement solutions are the choice of the world’s leading brands for Social CRM. Attensity (attensity.com) is the only company that gives business users the ability to analyze millions of real-time customer conversations from any online, social media or internal source, and extract the industry’s most accurate insights to drive business decisions. From its headquarters in Palo Alto, Calif., Attensity is powering the Social CRM strategies of companies such as Charles Schwab, Cisco, EMC, JetBlue Airways, Lloyd’s Banking Group, Symantec, Starwood Hotels & Resorts, Travelocity and Whirlpool.
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Contact: Lisa Hawes, Sterling Communications, 408-884-5155, attensity[.]sterlingpr.com.