McGill Associates, a professional engineering firm, enlisted Autodesk Platinum Partner Advanced Solutions, after making a decision transition every AutoCAD Civil 3D user in the company to the 2010 version of the software. As a result, the company, which had been operating on multiple software versions, now estimates that it saves between eight and 24 hours per project.
“At the time we were running Civil 3D 2007 up to 2010. When we started working more between offices, we began to run into efficiency issues,” says Leo Smith, McGill Associates IT Administrator. The 118 employee firm provides civil, environmental and electrical engineering; landscape architecture; planning; and public finance services to clients in North Carolina, South Carolina, Tennessee, Georgia and Virginia. Since the initial upgrade, McGill has moved to Autodesk Infrastructure Design Suite 2012, and plans are currently in the works plans are in the works for an upgrade to the 2013 software.
Beyond implementation and training, another driving factor behind McGill’s engagement with Advanced Solutions is the five-person help desk available for customer support. “If someone calls me with a CADD question that I can’t answer, I tell them to call Advanced Solutions. The technical support team is backed up by several engineers, and I’ve heard nothing but great feedback,” Smith notes. Advanced Solutions’ help desk is equipped to streamline the installation and support of the products the company offers and is available free of charge to all subscription customers.
Smith adds that Advanced Solutions has become part of McGill’s long-term IT plan. “We will use Advanced Solutions for training each time we upgrade our software.” As a result of the training and support received on this project, Smith has recommended Advanced Solutions to similarly situated companies, making particular note of the expertise of Advanced Solutions’ technical support and engineering teams.
About McGill Associates
McGill Associates, a professional services organization, was established in 1984 and has offices in Asheville, Hickory and Pinehurst, North Carolina; Knoxville, Tennessee. The firm employs a staff of 118 professional and support personnel who have provided civil, environmental and electrical engineering, landscape architecture, planning and public finance services to clients in North Carolina, South Carolina, Tennessee, Georgia and Virginia.
About Advanced Solutions
Advanced Solutions (AdvancedSolutions.com) is an award winning Autodesk Platinum Partner with 2D and 3D design software enterprise integration expertise in architecture, engineering, construction (AEC), civil engineering and advanced manufacturing. The company is Autodesk OEM Authorized, bringing added value to customers through certified software customization and business systems integration with the Autodesk Technology Platform. As an Autodesk Authorized Training Center (ATC), the company offers a variety of innovative training solutions including its popular PILOT program. Since 1987, the company has focused its business model on helping customers realize industry leading return on investment with their 2D and 3D design software. Beyond the box of software, Advanced Solutions helps customers gain a competitive advantage through innovative design software work flows, enabling customers to realize higher revenues and improve their operational efficiency.
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