Free press releases distribution network?

More news: Software
Agency / Source: Webstar Health

Check Ads Availability|e-mail Article


Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!



NHS Stoke on Trent and North Staffordshire Chooses New Interactive Client Follow Up Service - A new, innovative and interactive service to efficiently measure the outcomes of minor ailments consultations using an automated telephone call has been launched by Webstar Health, the healthcare consulting and IT services group - Webstar-Health.co.uk
NHS Stoke on Trent and North Staffordshire Chooses New Interactive Client Follow Up Service

 

PRZOOM - /newswire/ - Harrow, Middlesex, United Kingdom, 2012/07/10 - A new, innovative and interactive service to efficiently measure the outcomes of minor ailments consultations using an automated telephone call has been launched by Webstar Health, the healthcare consulting and IT services group - Webstar-Health.co.uk.

   
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Software Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

The new Outcomes Service has been piloted by NHS Stoke on Trent and North Staffordshire and provides valuable outcomes-based insight into pharmacy service commissioning, while reducing the administrative burden of long-term client follow-up. The Outcomes Service is an addition to Webstar Health’s core managed service that supports the administration of enhanced pharmaceutical services such as minor ailments schemes in Stoke on Trent.

Over an eight-week period the automated client follow up service questioned 373 clients about their satisfaction with the local MAS, and also whether the MAS resolved the health condition that they presented at the pharmacy with.

Results from the eight-week pilot demonstrated high levels of satisfaction with the pharmacy MAS, and outcomes that reinforce the value of the intervention. Nine out of 10 respondents said their problem was completely addressed, and 98% of respondents said they did not have to consult any further healthcare services after using the MAS.

The Outcomes Service also demonstrated that 71% of respondents rated the pharmacy service as excellent, and 99% said they would use the service again. Of those that wanted to see improvements, 47% said they wanted the service to include more pharmacies, and 41% wanted more medicines.

According to PCT Primary Care Pharmacist Andrew Pickard, the Outcomes Service has, for the first time, provided PCT commissioners with important evidence of the value of the pharmacy service within a short period of time. He said: “The Outcomes Service follow-up has helped us to get an angle on outcomes – on the quality of the service – that we have never had before. This is the sort of evidence we need for continued service commissioning.”

The automated call is generated using Interactive Voice Response (IVR) technology, which has been provided in conjunction with Message Dynamics, a specialist in patient messaging services. The IVR service is also being successfully used in NHS Sutton and Merton to provide long term client follow-up in smoking cessation.

Gianpiero Celino, Webstar Health Director and Consulting Practice Lead, added: “Generating evidence is about more than measuring activity. What really matters is outcomes. Often it is not possible to collect outcomes at the point of care but in these value-conscious times, what really matters to commissioners is what happens after the intervention has taken place. Whether it’s to do with the resolution of minor ailments or abstinence in smoking, our managed service provides an easy and efficient way for commissioners to contact the client after the intervention has taken place, without the need for the pharmacist or client to be inconvenienced.”

 
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Software Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

Agency / Source: Webstar Health

 
 

Availability: All Regions (Including Int'l)

 

Traffic Booster: [/] Quick PRZOOM - Press & Newswire Visibility Checker

 

Distribution / Indexing: [+]

 
 
# # #
 
Software Warnings - IMPORTANT:
Always be aware/cautious about what you download on your computer/mobile! PURCHASE SOFTWARE related keywords / Banner Ads. Click HERE for details!
.

 
  Your Banner Ad showing on ALL
Software articles,
CATCH Visitors via Your Competitors Announcements!


NHS Stoke on Trent and North Staffordshire Chooses New Interactive Client Follow Up Service

Company website links NOT available to basic submissions
It is OK to republish and/or LINK any newswire for any legitimate media purpose as long as you name PRZOOM - Press & Newswire and LINK as the source.
 
  For more information, please visit:
Is this your article? Activate ALL web links by Upgrading to Press Release PREMIUM Plan Now!
|
Contact: Spencer Noble - Webstar-Health.co.uk 
+44(0)20 8424 0860 sn[.]webstar-health.co.uk
 
PRZOOM / PRTODAY - Newswire Today disclaims any content contained in this article. If you need/wish to contact the company who published the current release, you will need to contact them - NOT us. Issuers of articles are solely responsible for the accuracy of their content. Our complete disclaimer appears here.
IMPORTANT INFORMATION: Issuance, publication or distribution of this press release in certain jurisdictions could be subject to restrictions. The recipient of this press release is responsible for using this press release and the information herein in accordance with the applicable rules and regulations in the particular jurisdiction. This press release does not constitute an offer or an offering to acquire or subscribe for any Webstar Health securities in any jurisdiction including any other companies listed or named in this release.

Software via RSSAdd NewswireToday - PRZOOM Headline News to FeedBurner
Find who RetweetFollow @NewswireTODAY



Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!




Read Latest Press Releases From Webstar Health / Company Profile


Read Software Most Recent Related Press Releases:

NAKIVO Announces Q3 2017 Results and Revenue Growth of 84%
Splunk Acquires SignalSense
IBM and Dream Payments Expand Payment Services on the Cloud to U.S. Financial Institutions
Noble SmartAccept® Receives 2017 Contact Center Technology Award
Infinera Auto-Lambda Radically Simplifies Distributed Access Architecture for Cable Networks
Ribeiro Selects Oracle Retail to Anticipate Demand and Gain More Omnichannel Agility
Oracle Financial Services Transaction Filtering Now Available
OneLogin Announces Real-Time Offboarding for Workday to Mitigate Risk of Company Data Theft
Altitude and Comways Announce AI-Powered Case Management for Omnichannel Customer Engagement
IBM Introduces Industry Platform Designed Specifically for Insurers

Boost Your Social Network
& Crowdfunding Campaigns


LIFETIME SOCIAL MEDIA WALL
 
NewswireToday Celebrates 10 Years in Business
Find business coaching, life coaching, executive coaching and corporate coaching, best selling coaching books, ...



PREMIUM Members


Visit  SKS Media | SKS Associates Ltd

Visit  La Bella Bakery Artisan Bakery Arizona

Visit  RightITnow Ltd







 
  ©2017 PRZOOM — Limelon Advertising, Co.
Home | About PRZOOM | Advertise/Pricing | Contact | Investors | Privacy/TOS | Sitemap | FRANCAIS
newswire, PR press releases distribution service magazines engine news alert newsroom press room breaking news public relations articles company news alerts newswiredistribution ezine bizentrepreneur biznewstoday digital business report market search pr firms agencies reports distri-bution today investor relation successful internet entrepreneur newswire distribution prtoday.com freenewswiredistribution asianewstoday bizwiretoday USA pr UK today