Noble Systems Corporation, a global leader in unified contact center technology solutions, recently presented the ‘Best Practices Award’ to Freedom Acceptance Corporation at the Select Noble Users Group (SNUG) 2012 Conference held last month in Atlanta, Georgia. The event brought together a capacity crowd of clients, partners and experts to exchange ideas and learn about the latest Noble Systems products and features.
The ‘Best Practices Award’ recognizes Freedom Acceptance for its commitment to using best-of-breed contact center technology in its military credit and financial services operations. A longtime financing partner for military customers nationwide in home furnishings, automotive products, jewelry, electronics and more, the company relies on Noble Systems’ suite of contact center solutions to manage its customer contact operations.
"Freedom Acceptance is honored to receive the Best Practices Award from Noble Systems,” says Stephanie M. Williams, Vice-President of Collections Operations. “We believe that our first responsibility is to the soldiers, sailors, marines, airmen, coast guard and all others who use our products. Noble Systems helps us do that in a fast, efficient, reliable manner.”
“Freedom Acceptance has always maintained a customer-centered culture,” comments Chris Hodges, Senior Vice President of Sales & Marketing at Noble Systems. “Their commitment to service begins with their customer contact operation and requires the best from the technology that drives it. We’ve always welcomed that challenge and are proud of we have accomplished with Freedom Acceptance.”;
About Freedom Acceptance Corporation
Based in Norfolk, Virginia, Freedom Acceptance Corporation and Military Credit Services provide financial services and credit for individuals through direct and indirect lending. Founded in 1983, Freedom Acceptance offers fast and convenient credit through direct lending to military and government employees on a large inventory of quality furniture and electronics at Freedom Furniture and Electronics stores located across the nation. Military Credit Services works through a nationwide network of dealers to offer indirect lending to government employees and military personnel from all branches of the US armed services.
About Noble Systems
Noble Systems Corporation (noblesystems.com) is a global leader in unified contact center technology solutions, providing innovative products since 1989. Every day, millions of customer contacts are made by agents at 4,000+ client installations worldwide using the award-winning Noble platforms for inbound, outbound and blended communications. The scalable, integrated Noble solutions include advanced ACD and predictive dialing; unified contact processing; and integrated IVR, recording, messaging, quality/monitoring systems, scripting, and real-time reporting and management tools. Based in Atlanta, GA, Noble Systems was the first vendor to offer an open, scalable, fully-distributed platform.