Free press releases distribution network?

More news: Software
Agency / Source: Monet Software, Inc.

Check Ads Availability|e-mail Article


Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!



Monet Software Announces Call Recording and Quality Management in the Cloud for Call Centers - Monet Software's unified workforce optimization suite makes it easier for call centers to optimize agent performance, increase productivity and improve service levels and customer satisfaction - MonetSoftware.com
Monet Software Announces Call Recording and Quality Management in the Cloud for Call Centers

 

PRZOOM - /newswire/ - Los Angeles, CA, United States, 2012/05/14 - Monet Software's unified workforce optimization suite makes it easier for call centers to optimize agent performance, increase productivity and improve service levels and customer satisfaction - MonetSoftware.com.

   
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Software Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

Monet Software, Inc., a leading provider of cloud-based Workforce Management, today announced the availability of Monet Record and Monet Quality, expanding its offering to a unified Workforce Optimization (WFO) suite. Now, call centers can easily and efficiently automate workforce management, call recording, quality management with one affordable solution, resulting in better utilization of resources, better cost management, increased compliance and improved service levels. Monet’s next generation WFO platform helps companies redefine the way they operate and establish a more proactive and flexible call center management through the addition of the following solutions:

Monet Record - Call Recording for Compliance & Quality Assurance
Monet Record provides an easy and affordable web-based solution to record, archive and retrieve customer interactions to better monitor call quality and gain more business insights. Call centers can improve their customer service while ensuring adherence to regulations & policies and easier resolution of transaction disputes and other service related issues.

Monet Quality - Quality Assurance to Boost Productivity and Service Quality
Monet Quality is a flexible and easy to use solution to evaluate the performance of contact center agents. It helps call centers improve agent effectiveness and optimize customer interactions through a range of capabilities, such as call assessment and playback, quality monitoring, call quality scoring, evaluation questionnaires and detailed reporting. Manager & supervisors get the insights and tools to strategically focus on improving call quality, customer interaction and productivity.

“Many call centers are still challenged with having the right number of agents, with the right skills while ensuring that calls are handled with a high degree of quality and in compliance with regulations and policies,” said Chuck Ciarlo, CEO of Monet Software, Inc. “By extending Monet WFM with call recording, and quality management we connect forecasting, scheduling, agent skills, call quality, and compliance into one solution to better meet customer needs and deliver more effective customer service.”

Monet Record and Monet Quality extend Monet’s leading Workforce Management solution to a fully integrated WFO suite that makes it easy and efficient for call centers to optimize operational efficiencies, employee satisfaction and overall customer experience

About Monet Software, Inc.

Monet Software (monetsoftware.com) is a global provider of workforce optimization software solutions for call centers. Monet’s cloud-based solution, Monet Live, is an affordable and easy to use call center optimization software solution which includes workforce management, call recording, quality management and screen capturing. Call centers will start improving service levels and reducing center costs without the upfront expenses and IT requirements of traditional workforce software.

 
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Software Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

Agency / Source: Monet Software, Inc.

 
 

Availability: All Regions (Including Int'l)

 

Traffic Booster: [/] Quick PRZOOM - Press & Newswire Visibility Checker

 

Distribution / Indexing: [+]

 
 
# # #
 
Software Warnings - IMPORTANT:
Always be aware/cautious about what you download on your computer/mobile! PURCHASE SOFTWARE related keywords / Banner Ads. Click HERE for details!
.

 
  Your Banner Ad showing on ALL
Software articles,
CATCH Visitors via Your Competitors Announcements!


Monet Software Announces Call Recording and Quality Management in the Cloud for Call Centers

Company website links NOT available to basic submissions
It is OK to republish and/or LINK any newswire for any legitimate media purpose as long as you name PRZOOM - Press & Newswire and LINK as the source.
 
  For more information, please visit:
Is this your article? Activate ALL web links by Upgrading to Press Release PREMIUM Plan Now!
|
Contact: Press Office - MonetSoftware.com 
310-207-6800 press[.]monetsoftware.com
 
PRZOOM / PRTODAY - Newswire Today disclaims any content contained in this article. If you need/wish to contact the company who published the current release, you will need to contact them - NOT us. Issuers of articles are solely responsible for the accuracy of their content. Our complete disclaimer appears here.
IMPORTANT INFORMATION: Issuance, publication or distribution of this press release in certain jurisdictions could be subject to restrictions. The recipient of this press release is responsible for using this press release and the information herein in accordance with the applicable rules and regulations in the particular jurisdiction. This press release does not constitute an offer or an offering to acquire or subscribe for any Monet Software, Inc. securities in any jurisdiction including any other companies listed or named in this release.

Software via RSSAdd NewswireToday - PRZOOM Headline News to FeedBurner
Find who RetweetFollow @NewswireTODAY



Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!




Read Latest Press Releases From Monet Software, Inc. / Company Profile


Read Software Most Recent Related Press Releases:

Yellowfin Launches Analytics Industry’s First Virtualized Integrated Data Preparation Module
Comways and Altitude Highlight Flexible Solutions at Belgium Contact Center Congress
IBM Launches New Bluemix Services with GitHub and Slack Integration to Speed App Development in the Cloud
TIBCO Releases TIBCO Mashery Local API Management Solution for Hybrid Gateway Deployments
Gruppo Campari Chooses OpenText Business Network for B2B Growth
Infor Delivers Enhanced Mobile Equipment Solution
Mentor Graphics and SiliconIndia Announce 2016 Leadership Awards for the Embedded/VLSI Industry
Korean Retailer Homeplus Optimizes Store Planning with JDA Category Management
IBM and Pfizer to Accelerate Immuno-oncology Research with Watson for Drug Discovery
The VELUX Group to Drive Smart Product Innovation with Implementation of PTC Windchill Across the Enterprise

Boost Your Social Network
& Crowdfunding Campaigns


LIFETIME SOCIAL MEDIA WALL
 
NewswireToday Celebrates 10 Years in Business
Find business coaching, life coaching, executive coaching and corporate coaching, best selling coaching books, ...



PREMIUM Members


Visit  JobsWare.com

Visit  BizJobs.com

Visit  La Bella Bakery Artisan Bakery Arizona







 
  ©2016 PRZOOM — Limelon Advertising, Co.
Home | About PRZOOM | Advertise/Pricing | Contact | Investors | Privacy/TOS | Sitemap | FRANCAIS
newswire, PR free press releases distribution service magazines engine news alert newsroom press room breaking news public relations articles company news alerts newswiredistribution ezine bizentrepreneur biznewstoday digital business report market search pr firms agencies reports distri-bution today investor relation successful internet entrepreneur newswire distribution prtoday.com freenewswiredistribution asianewstoday bizwiretoday USA pr UK today