PRZOOM - /newswire/ -
Dubai, UAE, United Arab Emirates, 2012/05/04 - RAKBANK has set up a Chinese-Enabled Automated Teller Machine (ATM) at Burj Al Arab Hotel, one of the world’s most luxurious hotels - RAKBANKdirect.ae.
RAKBANK has set up a Chinese-Enabled Automated Teller Machine (ATM) at Burj Al Arab Hotel, one of the world’s most luxurious hotels. This is the latest addition to the Bank’s network of ATMs that support Chinese language, bringing their total number to 41, out of the 150 machines installed by the bank throughout the UAE.
Graham Honeybill, Chief Executive Officer, RAKBANK, said that the Bank enjoys a considerable and growing reputation in the Chinese community. “On the back of strengthening economic ties with China, the UAE has witnessed an influx of Chinese businessmen seeking banking solutions in their own language. The ATM at Burj Al Arab is a further testament of how RAKBANK is focused on achieving customer satisfaction and convenience,” he added.
A leader in innovative banking products and services, RAKBANK ensures that it provides its customers with convenient banking experience across all channels of contact. It was the first UAE bank to introduce ATMs that offer support for the Chinese language in the UAE and has installed them across various business and residential locations in the country. The bank also employs 14 Mandarin-speaking Relationship Managers in various branches in prominent Chinese business hubs to better serve this dynamic community.
In line with RAKBANK’s strategy to provide banking services through various electronic channels, the new ATM conveniently gives customers access to a host of services. In addition to the traditional transactions of withdrawing cash and inquiring about the balance, customers can also pay their utility bills, transfer funds among their RAKBANK accounts, request a cheque book, reload their RAKBANK’s Prepaid Cards, open a Fast Saver account as well as get regular or mini statements of their current and savings accounts.
Other electronic banking channels available for RAKBANK customers are online banking, mobile banking and access to rakbankdirect.ae, an engaging platform that allows customers to apply for a range of banking and insurance products.
RAKBANK (rakbankdirect.ae), also known as the National Bank of Ras Al-Khaimah, is a leading retail and small to medium business bank in the UAE, serving over 400,000 customers. Founded in 1976, the Bank is one of the country’s oldest local financial institutions and today one of its fastest growing and most dynamic banks in the UAE.
RAKBANK offers a wide range of personal and business banking services throughout its 31 branches, as well as its telephone, Online, and Mobile banking channels. The Bank is a leading provider of credit cards and a prominent player in mortgage lending and small to medium enterprise finance.
Customer service excellence is a cornerstone of RAKBANK’s success, the Bank having been voted in 2010 for the fifth consecutive year as #1 Bank in Customer Service in the UAE Annual Bank Benchmarking Study. For more information, you can visit rakbank.ae, rakbankdirect.ae, or contact the Call Centre on +9714 213 0000.
You can also connect to RAKBANK via twitter.com/rakbanklive and facebook.com/rakbank.