Free press releases distribution network?

Agency / Source: Enghouse Interactive

Check Ads Availability|e-mail Article


Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!



Enghouse Interactive Announces Pure IP Operator Console Option for Avaya CS1000 - Intuition Acclaim 5.2 Brings Direct IP Connectivity and Enhanced Attendant Features to Popular PBX - EnghouseInteractive.com
Enghouse Interactive Announces Pure IP Operator Console Option for Avaya CS1000

 

PRZOOM - /newswire/ - Phoenix, AZ, United States, 2012/04/24 - Intuition Acclaim 5.2 Brings Direct IP Connectivity and Enhanced Attendant Features to Popular PBX - EnghouseInteractive.com.

   
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Telecom/Wireless/VoIP/IPTV Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!

World needs to know about google malpractices - Share your Adsense publishers stories on Google tactics to steal your revenues

 

Enghouse Interactive, developer of the most comprehensive portfolio of interaction management solutions, announced the availability of Intuition Acclaim 5.2, the latest in the Datapulse line of leading console and directory applications for Avaya PBXs. The latest release adds direct IP connectivity for Avaya CS1000 plus a number of new and enhanced features, including click to dial and extended support for Microsoft Lync and other Microsoft products.

Enghouse Interactive’s Intuition Acclaim IP Attendant enables users of Avaya CS1000 version 7 and higher to eliminate the need for digital line cards as well as M2250 (CIU) phones on attendant desktops, allowing enterprises to have greater flexibility in where and how they deploy operator/attendant consoles. The inherent location and hardware independence enables attendants to be placed anywhere in the network and moved as needed. As a result, organizations can build redundancy and resiliency into their attendant strategies. On attendant PCs the intuitive and easy to use console interface is identical to Intuition Acclaim Gateway and Intuition Acclaim Classic editions for traditional CS1000 TDM environments, allowing businesses to migrate from TDM to IP at their own pace or run a mixed environment without affecting the experience of end users.

Beyond the new connectivity option in version 5.2, Intuition Acclaim also adds a host of other enhancements at the endpoints and behind the scenes. The new click-to-dial feature allows attendants to conveniently dial numbers directly from any supported application or web page with a simple click of the mouse. New operator statistics provide real-time monitoring to track and control operator availability, utilization, status and other important information as well as a number of historical reporting options to help organizations run smarter and more efficiently. The release also includes enhanced Microsoft Lync integration for presence and instant messaging as well as support for the latest Microsoft desktop and server environments including Windows 7, Windows Server 2008 R2 and SQL Server 2008.

Because Intuition Acclaim IP Attendant integrates and communicates natively with the Avaya CS1000, it supports all of the rich functionality available in the TDM solutions including a wide range of functionality not available in alternative IP attendant solutions, such as:

• Break-in
• Series Calls
• Remote Call Forwards
• Controlled Class of Service
• Standard and VIP Wake-up calls
• Call Join
• Priority Call Notification
• Secondary Dial Tone
• Malicious Call Trace
• Remote Do-Not-Disturb
• Do-Not-Disturb Override.

“We are the first Avaya DevConnect partner in the market to natively support Avaya’s IP Attendant,” stated Anthony Stephenson, product director for Enghouse Interactive’s Datapulse portfolio,“This latest release builds upon our rich heritage and deep level of integration with and commitment to the CS1000 line that dates back a decade and a half into the Nortel era. Enterprises can count on Enghouse Interactive to provide console solutions that help them provide better, more cost effective and efficient service to their customers and internal staff.”

About Enghouse Interactive
Enghouse Interactive (enghouseinteractive.com) delivers technology and expertise to maximize the value of every customer interaction. The company develops the most comprehensive portfolio of interaction management solutions, spanning structured, unstructured and self-service interactions. Core technologies include contact center, attendant console, IVR and call recording solutions that support any telephony environment, on premise or in the cloud. Enghouse Interactive has thousands of customers worldwide, supported by a global network of partners and more than 600 dedicated staff across the company’s 16 international operations.
Enghouse Interactive is a subsidiary of Enghouse Systems Limited, a software and services company traded on the Toronto Stock Exchange (TSX) under the symbol "ESL." Founded in 1984, Enghouse Systems is a consistently profitable company, which has grown both organically and through the acquisition of well-regarded specialists including Arc, CosmoCom, Datapulse, Syntellect, Telrex and Trio.

Contact Information:
Martin Smith, Sonus PR for Enghouse Interactive
P: 415-830-4530 - E: martin.smith[.]sonuspr.com.

 
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Telecom/Wireless/VoIP/IPTV Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!

World needs to know about google malpractices - Share your Adsense publishers stories on Google tactics to steal your revenues

 

Agency / Source: Enghouse Interactive

 
 

Availability: All Regions (Including Int'l)

 

Traffic Booster: [/] Quick PRZOOM - Press & Newswire Visibility Checker

 

Distribution / Indexing: [+]

 
 
# # #
 
 
  Your Banner Ad showing on ALL
Telecom/Wireless/VoIP/IPTV articles,
CATCH Visitors via Your Competitors Announcements!


Enghouse Interactive Announces Pure IP Operator Console Option for Avaya CS1000

Company website links NOT available to basic submissions
It is OK to republish and/or LINK any newswire for any legitimate media purpose as long as you name PRZOOM - Press & Newswire and LINK as the source.
 
  For more information, please visit:
Is this your article? Activate ALL web links by Upgrading to Press Release PREMIUM Plan Now!
|
Contact: Kathy Salt - EnghouseInteractive.com 
631-940-4297 ksalt[.]enghouse.com
 
PRZOOM / PRTODAY - Newswire Today disclaims any content contained in this article. If you need/wish to contact the company who published the current release, you will need to contact them - NOT us. Issuers of articles are solely responsible for the accuracy of their content. Our complete disclaimer appears here.
IMPORTANT INFORMATION: Issuance, publication or distribution of this press release in certain jurisdictions could be subject to restrictions. The recipient of this press release is responsible for using this press release and the information herein in accordance with the applicable rules and regulations in the particular jurisdiction. This press release does not constitute an offer or an offering to acquire or subscribe for any Enghouse Interactive securities in any jurisdiction including any other companies listed or named in this release.

Telecom/Wireless/VoIP/IPTV via RSSAdd NewswireToday - PRZOOM Headline News to FeedBurner
Find who RetweetFollow @NewswireTODAY



Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!




Read Latest Press Releases From Enghouse Interactive / Company Profile


Read Telecom/Wireless/VoIP/IPTV Most Recent Related Press Releases:

Qualcomm Announces Expansion of its Design in India Program
Verizon and Ahold USA Complete Digital Transformation of Iconic Retail Brands
Putra Stadium Now Renamed Axiata Arena
Dialogic Receives 2016 Real Time Web Solutions Excellence Award
Frost & Sullivan Honors Flowroute with Enabling Technology Award for its Communications Platform for SaaS Offerings
AVST Awarded PEPPM Contract Across 50 U.S. States
Xfone Chooses Dialogic’s SBC Platform for its International Voice Networks
UnitedHealthcare and Qualcomm Enhance and Expand Wellness Program That Provides Financial Incentives for a More Active Lifestyle
Aricent to Showcase its Latest Converged IoT Solutions At International CES 2017
Qualcomm Signs 3G/4G China Patent License Agreement with Gionee

Boost Your Social Network
& Crowdfunding Campaigns


LIFETIME SOCIAL MEDIA WALL
 
NewswireToday Celebrates 10 Years in Business
Find business coaching, life coaching, executive coaching and corporate coaching, best selling coaching books, ...



PREMIUM Members


Visit  NAKIVO, Inc.

Visit  La Bella Bakery Artisan Bakery Arizona

Visit  BizJobs.com







 
  ©2017 PRZOOM — Limelon Advertising, Co.
Home | About PRZOOM | Advertise/Pricing | Contact | Investors | Privacy/TOS | Sitemap | FRANCAIS
newswire, PR free press releases distribution service magazines engine news alert newsroom press room breaking news public relations articles company news alerts newswiredistribution ezine bizentrepreneur biznewstoday digital business report market search pr firms agencies reports distri-bution today investor relation successful internet entrepreneur newswire distribution prtoday.com freenewswiredistribution asianewstoday bizwiretoday USA pr UK today